SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of saphyr.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of saphyr.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So, I've been using this little mop robot, and honestly, it's been a game-changer. No more killing my back trying to mop up the place! Here's the lowdown: First off, the look of this thing is pretty cool. It's the right size, not too bulky or too tiny. It's also not a hassle to move it where it needs to go. Filling it up with water and emptying it out is a breeze, and swapping out the cleaning pads? No sweat. Now, onto the noise, or rather, the lack of it. It's super quiet. Like, sometimes I forget it's even doing its thing. Unlike my old Roomba, this one doesn't bang into the furniture. It just cruises around, minding its own business. And let's talk about the water usage. This thing is surprisingly efficient. It runs for a couple of hours and hardly uses much water, which had me wondering at first if it could actually get the job done. But, it totally does. The first time I used it, I was a bit skeptical. But then, I cranked the water setting up, switched to the thicker pads, and bam – no more sticky floors. It felt clean. Those gray pads they talk about doing a deep clean? They're not kidding. They work way better than the green microfiber ones. Overall, using this mop robot is a piece of cake. Just turn it on, and off it goes.
So, after getting a vacuum robot and totally falling for it, we thought, why not get a mop robot too? With our house basically a zoo—five cats, two dogs—and not to mention our four kids always bringing mud inside, our floors were a mess. Keeping them clean was a full-time job on its own. But this mop robot? Absolute lifesaver. It has these spinny things with little places to hold water. Just get the cloths wet, fill it up, slap them on, and off it goes. It's really quiet and easy to handle.
Okay, I'm actually pretty happy with this little mopping buddy. I've seen some stuff about the battery not lasting, but honestly, I've let it run and totally forgot about it. It does a great job mopping and even leaves the floors shiny, depending on what cleaner you use. With my five dogs, it's been a huge help in keeping the place tidy.
Been using this thing in rooms the cleaning service skips, and wow, what a difference. If I go over those floors with just a paper towel and some spray, it comes back clean. Meanwhile, the areas the service cleans? My socks end up dirty. They might look clean, but this little machine shows they're really not.
Ordered this and got something else by mistake two days later. Sent it back and reordered. My wife was eager, so instead of waiting for a return and resend, she just ordered another. That one came fast, but getting a refund for the mix-up took over a month and another call. Using the mop itself has been great, just wish the refund process wasn't such a hassle.
After getting a cordless vacuum, this is the next best thing. First time using it, and it's super easy and convenient. Left it running while I cleaned elsewhere, came back, and the floor was spotless. Was worried it might tumble down the stairs, but nope, it sensed them and just moved on. Mopping used to be such a chore, but this makes it easy to do more often. The instructions were clear, and it lasts a long time on a charge. Can't imagine going back to regular mopping.
Got this to replace our old mop robot that just couldn't keep up with the mess from our parrots. This one might not be the brightest, but it never gets stuck and cleans way better. Just turn it on, and it does its thing. Being quiet is a bonus since it doesn't freak out the birds. Wish it had a schedule feature, but the clean floors are worth it.
Its only downside is the basic navigation. If it were more advanced, it'd be pricier. Just drop it in a room, give it about 40 minutes, and it'll cover the whole area. Even managed to clean up dried tomato sauce in intensive mode. The build doesn't feel cheap, and the water tank is okay, but could be bigger and better designed. If it had high-end features like LIDAR navigation and a self-cleaning station, it'd be a total game-changer.
Love it!
Finally found a vacuum that gets all the dust under furniture and beds, where a regular one can't reach, and mops the floors too. It's a huge time-saver for cleaning. Plus, it's compact, so storing it is a breeze. Been on the hunt for something like this for ages, especially one that can pick up hair and dust and mop. Absolutely love it.
Seriously loving this new gadget. Here I am, just chilling on the couch with my coffee, and this little robot's scrubbing the floors for me. Goodbye, mop and bucket, I'm officially retired from floor cleaning.
Grabbed this mopping bot directly from their site. It's all about simplicity with this one, which I'm all for. It sticks to what it's meant to do – mop – and that's it. This means they've managed to keep it pretty affordable. Gave it a whirl in my kitchen with the 50-minute setting cranked to max water use, and it looks like it only used about half the tank. So, I'm getting two full cleans out of one fill-up, which is just perfect. I rigged up some simple blockades to keep it from wandering out of the kitchen. It's pretty smart about avoiding stuff, slows down before it hits things. But, it doesn't see everything. My fridge has this bit that sticks out over its sensors, so it kind of thumps into that, and I've got another piece of furniture with the same issue. No biggie, I'll figure out a workaround. Planning on using this daily to save me a ton of time. Now, it's not the brightest bulb in terms of 'smarts' – just does its thing in a set pattern, but it gets the job done. My only real complaint is that you can't use vinegar or any cleaners in it. Just water. Which, surprisingly, still picks up a decent amount of grime. But, man, I'd jump at a version that lets you use vinegar. Even if it cost more, I'd be all over that.
Had a blast using this thing, and the service from the company? Top-notch. Highly recommend. Pair it with your vacuum on hard floors, and you'll see – it gets them sparkling. Makes cleaning almost fun.
I've tried a couple of mopping robots before, and this latest one is way ahead of them. The others would leave wheel tracks all over my floors, which meant I'd have to mop up after the mop... totally missing the point. This one uses spinning pads instead, so no tracks, plus it's super quiet. It kind of bounces off walls and furniture but somehow manages to clean everywhere really well, even though it looks like it's missing spots. I do wish it could slide under furniture more easily, but that's a small issue considering how well it cleans overall, and the price feels about right.
Totally into this mop. I've got a whole lineup of cleaning bots, including a vacuum-mop combo, but this one really stands out for its simplicity and effectiveness on hardwood and linoleum. It might not see everything and can miss spots or get stuck, but I make sure to clear the area a bit before running it a few times just to catch any missed dirt. It runs long enough on a single charge and recharges pretty quickly. The cleaning pads are washable, and I use my choice of cleaner on them. It's a bit on the pricey side but very well-built and has been going strong for four years now.
With three cats and a small dog, plus all hardwood and tile floors, I wasn't sure this would cut it. But I already have a robot vacuum that does wonders, so I gave this mop a shot. It might not deep clean, but running it daily has saved me so much time. The vacuum goes first in the morning, then I set this mop going right before heading out, and it tackles the dirt well, giving me more free time for stuff I enjoy.
During the rainy season, when everything's always damp, this mop has been a lifesaver since my robot vacuum can't handle wet floors. It does better starting in open areas or slightly sloped spaces like my patio, then moves on to tighter spaces as its battery wears down. I DIY'd some microfiber mops to fit it and it works wonders keeping my place clean. Initially, charging was a hassle, but it's been smooth sailing since. It's especially handy for reaching every corner and even survived a tumble down a step without a scratch. Been using it for two months now, and it's only getting better.
This wasn't an impulse buy because it wasn't exactly cheap, but it's been a game-changer for my condo with laminate floors. Despite daily cleaning with various tools, our feet would still turn black from dirt. Now, I only need to do a deep clean once a week because running this robot mop twice daily makes a massive difference. It might get lost now and then, and it doesn't follow any logical path, but it's simplified my life significantly.
We've been using this robot a lot, especially with two dogs around the kitchen. It's a step up from a Swiffer but doesn't replace a thorough mop job. Still, we love that we can just turn it on and chill. The pads need a rinse and refill after about 30 minutes, but that's enough to tackle our kitchen.
I've been a longtime robot vacuum user and was never really into the combo units. Got this mop-only bot refurbished, and it's doing the trick. It's a bit annoying that I can't add cleaner directly to it, so I spray a bit of diluted cleaner on the floor beforehand. It's an extra step, but the clean smell is worth it, and with pets, the little extra effort keeps the kitchen clean.
This product is a keeper. I can just set it in a room, decide how I want it to mop, and let it work its magic. It's incredible and definitely something I'd recommend to anyone looking to simplify their cleaning routine.
Cleaning with this bot is impressive, but filling it with cleaning fluid can be a challenge with my arthritic hands. Getting the mop pads just the right amount of wet is tricky too; too dry, and the dispenser doesn't work well. But once you get it going, its cleaning and navigation are better than any robot mop I've had before.
If you focus on using it for targeted cleaning, it's surprisingly effective for something so lightweight. It can't carry a lot of water, so larger rooms might need a bit more attention. It's very quiet, a big plus, so you can run it anytime without it being intrusive. It's not packed with features, but for straightforward floor cleaning, it's great. Plus, it comes with a handy remote. Just watch out—it once bumped into our vacuum robot and set it off, almost like a strategic move!
Grabbed this as a replacement for my old floor-washing bot that's not around anymore. Was kinda iffy about it since I haven't been a fan of similar products in the past. This one's a whole different ball game though—no bulky tanks or anything, but it still does an awesome job. It's been tackling the grime in the tough corners of my kitchen and around the toilet, and it handled my wooden floors without soaking them. I'm digging it. You've gotta manually fill it up since it's not as hands-off as some other gadgets, but that's pretty straightforward. The scrubbers are solid, and overall, it does what it's supposed to do without costing an arm and a leg. Been using it daily. Just a heads-up, you might wanna block off places you don't want it wandering into. It doesn't have the best eyes for spotting stairs in low light, but apart from that, it's doing a stellar job.
Super easy to get going. Just runs on water, no fancy cleaners needed. Quiet as a mouse. The water tank's a bit on the small side, so you might need to refill it halfway through. Cleaning the pads is a breeze. The bit where you attach the water holder feels a bit fragile, like it might snap down the line. A simpler snap-on mechanism would've been smarter.
If you've got pets, this thing's a must-have. It's awesome for any floor type. The whole plug-in-to-charge bit feels like a missed opportunity. It'd be cooler if it could dock itself to charge. Next model should definitely have swappable batteries or a dock. A bigger water tank would be a game-changer, so you're not refilling every half hour. They should totally open up an accessory shop; I'd first in line for a dunk tank that cleans the pads on its own. And a find-my-bot beep feature would be the cherry on top. It's so close to perfect, I'd still tell anyone with floors to grab one.
Picked this up a few weeks back and wasn't convinced at first, but now? Totally sold. It does a bang-up job on our tile floors. Definitely recommend giving it a try. Cheers!
This bad boy just gets the job done. Wasn't chasing after a high-tech mop, just needed something reliable for the kitchen floors. This one's hit the mark, with battery life to spare and living up to the hype.
Had the Braava 300 for a while, which was alright, did what it had to, even if it meant running it a few times over. When it finally gave up, I looked for something with a bit more oomph. Dived deep into reviews and comparisons, and this one came out on top. Was a bit wary since it didn't have all the fancy smart features, but it cleans like a dream. Doesn't skip a beat or miss a spot. Been using it non-stop since Christmas, and it leaves me smiling every time.
This little gadget does a solid job on our hardwood floors, picking up where our vacuum bot leaves off. The pads pick up a surprising amount of dirt, easy to clean, and the floors dry quick.
Totally in love with this mop! It's a blast to watch it do its thing in different patterns. Our floors are a bit uneven, but with a nudge here and there, it cleans even the tricky spots. Some say it's only good for a quick once-over, but that's not been my experience. With a bit of manual control, it tackles tough spots just fine. Plus, switching it up to focus on problem areas before letting it roam free again makes multitasking a breeze—I can keep the floors clean, handle the dishes, laundry, and cooking all at once!
Totally loving this little helper! It's my go-to for daily spruce-ups in the bathrooms and kitchen where it seems like dirt just loves to hang out. Pop it into one of the bathrooms, give it 10 minutes, and boom—spotless. Kitchen's done in 15. We've got these vinyl plank floors that look like wood, and it just sails over them, no problem. Can knock out the whole house in two rounds. For big clean-up jobs, I switch to another mop, but for everyday stuff, this is my hero. Quick, quiet, and gets the job done.
This thing keeps my floors looking sharp! It's my second mop bot buy. Had an Everybot before, handed it off to my folks. Stumbled upon this one and it's a keeper. Just make it part of your routine, run the vacuum bot first, then let this mop follow up, and you're golden.
Blew my expectations out of the water, especially on my oak-colored laminate that shows everything. Leaves the floor shining, streak-free, without making it too damp for the laminate to handle. Honestly, it mops better than I ever could—without needing a paycheck or complaining. Perfect for anyone who could use the help or just wants to take it easy. Plus, it's quiet, just hums along like a back massager. Feels like we're stepping into the 'Jetsons' era with this tech.
Got this faster than expected and was eager to try it out. Charged it up, mixed some Bona floor cleaner as recommended, and let it loose on my kitchen's hardwood floors. Did wonders, especially with my occasional cooking spills. About half an hour later, my floors were shining. It's been a game-changer for keeping my place tidy with minimal effort.
This has been a solid addition to my cleaning arsenal. Makes mopping a breeze across all floor types. So glad I decided to go for it, it's been living up to the hype.
A year in and still impressed. It's quiet, thorough, and just keeps going. Gifted one to my parents, and my dad, in particular, appreciates how quietly it operates and the duration it cleans for.
Two months of use and no hiccups with charging or performance. Just remember to check the water tank and prep the pads correctly. Follow the instructions to the letter, and it works wonders, keeping my floors spotless.
After lots of research, I landed on this mop bot and it hasn't disappointed. The fact that it uses reusable pads instead of disposable ones is a big plus for me. Wishing it had a bigger water tank but adding a bit of Fabuloso does the trick. It's quiet, efficient, and keeps my floors looking good, even if I have to block it from carpets. I just set it to run while I'm out or asleep, and it does its thing.
So far, so good with this one. It's outlasted any other floor cleaner bots I've had, which barely made it past a few months. Handles small spaces like a pro and rarely gets stuck. Definitely recommend.
After returning another brand's model due to some disappointments, I found this one and gave it a shot. It may not have a virtual barrier feature, but its advanced sensors and navigation more than make up for it, covering more ground efficiently. If you're in the market for a compact, effective cleaner, this is the one to try.
This gadget has been a game-changer for me. Cleans well even in the dark, and the battery lasts a decent while. The pads are easy to clean, and setup was a breeze. Super satisfied with my purchase.
Hits all the marks for me without breaking the bank. Just moisten the mop pads after filling up the tanks with your cleaning solution. I've found just a couple of drops of dish soap work great. It's quiet, effective, and fun to watch. Keeps the floors in good shape between deeper cleanings.
This device has been a revelation! Initially, it seemed straightforward, but the ability to steer it precisely where you want is fantastic. And if it misses a spot, just switch to hand mode and buff it away. Love that it's water-based but allows for cleaning solutions on the pads if needed. Super convenient.
It's not the brightest tool in the shed, but it cleans like nobody's business. Previous models from another brand were good but didn't last. This one's doing great, especially around edges.
Remember, it's a bot, not a superhero! But for what it's worth, it's amazing. Simple, effective, and surprisingly efficient with water. It doesn't leave floors drenched. Been telling everyone about it.
Honestly, pairing this mop with my vacuum bot has been a game changer, especially with two dogs and a cat around. The vacuum tackles daily fur battles, and the mop sweeps in every few days to deal with the paw prints. It's whisper-quiet—I can kick it on at bedtime and won't hear a peep. Not the go-to for deep cleans, but for keeping those doggy footprints in check? Perfect. Plus, with a little puppy in the mix, it's ace for quick clean-ups. Given my back issues, it's been a real lifesaver.
Love it
Snagged this hoping it'd be the hero of my in-between mop sessions. Dive into the instructions—don't skip wetting the pads first. With a new puppy making messes, this thing's been a dream. And guess what? You can even use it to wash walls. If it's in your budget, definitely consider grabbing one.
Got it mainly to tackle the endless pet paw prints, thanks to my lab who's a pro at bringing the outdoors in. It shines when you break the room down into smaller sections, getting each part nicely cleaned up. It's not about straight lines but gets around well enough, and you can nudge it to hit any misses. Huge fan here—it's been a back saver.
Why did I wait so long to bring this wonder-bot into my life? It's a cleaning wizard, smartly dodges obstacles, and runs a solid 50 minutes—perfect for sneaking under beds and around chairs. It's quiet, adorable, and just brilliant. As a big fan of their gadgets, this mop's become my top pick. Bought it for my folks and spreading the love to the whole family. If you're about that cleaning life, maybe it's not for you. But for me? It's all about more quality time with my loved ones, letting the bot handle the mop work. Big thanks for the extra free time!
Super straightforward and leaves things spotless.
This little device is a gem, though the original pads aren't the most durable. If you can't find replacements, no sweat—DIY time. I crafted my own from old towels, and they're just as effective as the originals. Just cut, sew, and you're set!
Our small tiled area was a bit neglected, not gonna lie. But this bot's stepped up to the plate, cleaning better than expected. It's smarter and more efficient than I thought it would be. A definite step up from not cleaning at all.
Keeps the tile floors looking good.
The long-fibered pads are a plus, making sure the mop stays in touch with the floor. Had an iRobot mop before, and the pads hardly made contact. I don't mind that it doesn't vacuum since I prep with a stick vac first. My kitchen's got textured tile, and it handles it like a champ.
Been using it for a week, and it's helping keep the tiles cleaner, especially with a toddler around. After my Braava jet started acting up, this one took its place. Just gotta block it from carpeted areas since it doesn't avoid them on its own. I wish I could add cleaning solution to the tanks instead of just water, though.