SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of saphyr.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of saphyr.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Man, let me tell you. These earbuds have been a total game changer for me! It's like they've been sent straight from heaven to bless my ears with pure, uninterrupted music. I mean seriously, these little guys are the real dealYou know how it is living in the city right? The relentless hustle and bustle, traffic honking at all hours of the day and night, people shouting down their phones on every corner... it can be a headache sometimes. Well guess what? With these bad boys plugged into my ears, that constant background noise just melts away into nothingness. Now when I'm out and about or even chilling at home with my tunes on full blast 🎧 , I don't get any of that annoying interference anymore. Just crystal clear sound quality pumping straight into my eardrums. It's like having your own personal concert going on inside your head! The best part? They're super easy to use too! None of those fancy buttons or complicated settings here folks - just plug them in and you're good to go 👍 . And trust me when I say this: once you've experienced listening to your favorite tracks without distractions, there's no going back. So if you're tired of battling against the city soundscape every time you want to enjoy some music then do yourself a favor and grab a pair of these lifesavers ASAP! You won't regret it - promise.
satisfied
The sound quality is beyond what I expected and the noise cancelling feature is just top of the line. Not only do they block out all unwanted sounds, but they're extremely comfortable to wear too - even for long periods. Definitely a worthwhile purchase!
I'm totally impressed with these little gems. They block out everything around me so I can focus my podcasts!
wow, didn't know what silence sounded like until i got these babies. pure bliss.
Alright, so let's talk about these bad boys. First off, the sound quality is just out of this. I mean, it's like you're right in the studio with your favorite band or artist. The are crisp and clear without being too sharp, the mids have a great balance that doesn't get lost in the mix and those lows? Oh boy! They hit deep but don't distort which is pretty impressive. But here’s where things really get interesting - it's not even just about that killer sound quality. What truly sets them apart for me is noise cancellation feature. Now I know what you're thinking -noise cancelling' sounds all techy and complicated but trust me on this one – it’s an absolute game changer! Imagine being surrounded by hustle bustle of city life, crowded buses or noisy subways during your daily commute to work or school - we've all been there right? But then you put these babies on and boom! It’s like stepping into your own little bubble of peace and tranquility where only your music exists. This feature makes my everyday commute so much more enjoyable than before. No longer do I have to crank up my volume to drown out external noises which isn’t exactly ideal for our ears anyway. Instead, with these beauties on my ears, I can listen at a comfortable level while still fully immersing myself in whatever tune I'm vibing with. So yeah! If you ask me they are worth every penny because they deliver top-tier audio performance coupled with some seriously effective noise cancellation functionality making any journey whether short or long way more pleasurable than ever before.
no other earbuds compare when it comes to blocking out distractions - trust me i've tried plenty 😅
Loving how well these work! My noisy neighbours don't bother me anymore when I have these in 😁
ok
Seriously impressive stuff here people - if you need some peace and quiet, get yourself a pair of these earbuds.
Mowing the lawn used to be a real pain for me, honestly. I mean, it was just so loud that you couldn't think! It wasn't something I looked forward to doing every week. But then came this absolute game-changer of a product. Before, the noise level from mowing would drive me up the wall. It was like front row seats at a rock concert without any earplugs in sight - not exactly my idea of fun on an otherwise peaceful Sunday morning! You know what I'm saying? The would echo across our neighborhood and even scare away birds nesting nearby. But now, things have taken quite a turn around thanks to this nifty little gadget. This bad boy is as quiet as a mouse but still packs enough power to get through all those pesky patches of grass with ease. And let's talk about how easy it is to use! You don’t need to be some sort of tech whiz or anything like that. Just press start and off you go – no fussing about with complicated buttons or settings. And another thing, it’s got this great design which makes maneuvering around flower beds and tricky corners no sweat at all! You can tell whoever made this put some serious thought into it because they’ve managed to create something that does its job well without making your ears ring afterwards. It's really refreshing when companies actually listen and make products that cater for people who want efficiency without compromising peace and quiet. So yeah mate, if you're fed up with turning your backyard maintenance into an unplanned rock concert every weekend then give this baby a whirl! Trust me; your neighbors (and their pets) will thank you too!
Absolute lifesaver during long flights; they drown out all that airplane noise perfectly!
Noise-cancelling? Check! Comfortable fit? Check! Great battery life? Big check! These Bluetooth buds tick all boxes for sure.
I was skeptical at first about how well these would work, but boy was I wrong! noise cancellation works like magic - it's like stepping into your own private world where you can focus on your music or podcasts without any disruptions.
recommend
These earbuds are truly second to none when it comes to blocking out distractions. They've made working in a busy environment so much easier for me. Plus, the Bluetooth connection is always reliable which makes my life that little bit smoother.
Finally found earbuds that actually do what they say. The noise cancelling is a dream come true for someone living in a noisy apartment complex.
i can finally study in peace without my roommate's music blasting through the walls. these are amazing!
These Bluetooth earbuds have been an absolute game saver during my open office work hours - no more distractions!
worthwhile
If you’re looking for an effective way to escape from noisy surroundings while enjoying crystal clear audio, then look no further than these Bluetooth earbuds. They fit comfortably in my ears and have excellent battery life too – definitely worth every penny!