SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of saphyr.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of saphyr.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Our team has been using this product for several months, and it's truly impressive. The video quality is outstanding, providing crystal-clear images that make virtual meetings feel almost like being in the same room. The audio is equally impressive, with clear, crisp sound that captures every word. The wireless connectivity is reliable, ensuring smooth, uninterrupted meetings. It's user-friendly, with straightforward controls and a quick setup process. This device has significantly improved our communication and collaboration, making remote meetings more efficient and engaging. The sleek, modern design fits perfectly in our conference room, adding a touch of professionalism. Overall, it's a fantastic investment for any business looking to enhance their video conferencing capabilities. Highly recommended for its performance, reliability, and ease of use.
this has significantly improved our virtual meetings. the video quality is sharp and clear, and the audio is excellent. it's very user-friendly and was easy to set up. the bluetooth speaker adds a great feature for listening to presentations. overall, very satisfied with this purchase and would recommend it to anyone needing a reliable conference solution.
this device has completely transformed our remote meetings. the video quality is incredibly clear and the audio is crystal sharp. setup was quick and hassle-free, and it's very user-friendly. the bluetooth speaker feature adds an extra layer of convenience for listening to presentations. it integrates seamlessly with our existing systems and has made our virtual meetings so much more effective and productive. really impressed with the quality and performance. would highly recommend this to anyone needing a reliable conferencing solution. it's definitely a great addition to our office and has made a significant difference in our day-to-day operations.
this has transformed our virtual meetings. the video quality is amazing and the sound is clear. setup was straightforward and it integrates seamlessly with our system. highly recommend it.
We've been using this device for several months now, and it has truly elevated our virtual meeting experience. The high-definition video quality provides crystal-clear images, making every meeting feel more interactive and engaging. The audio quality is superb, capturing voices with perfect clarity and eliminating any background noise. The wireless connectivity is flawless, allowing for smooth, uninterrupted meetings. Setup was simple, and the controls are very intuitive, making it easy for everyone to use. The sleek design adds a professional touch to our conference room. This device has significantly improved our communication and collaboration, making remote meetings more efficient and productive. It's an excellent investment for any business looking to upgrade its virtual meeting setup. The reliability and performance are top-notch, and it has quickly become an essential tool in our office. Highly recommended for its quality, ease of use, and overall contribution to better virtual communication. We couldn't be happier
smooth video, clear sound, makes conference calls so much better.
the video quality is stunning and the audio is crystal clear. it has significantly improved our remote meetings. setup was straightforward and it integrates seamlessly with our existing systems.
OutstandingWe've been using this device for a few weeks now, and it's fantastic. The video is clear, and the sound quality is excellent. It has made our virtual meetings much more efficient and enjoyable. The setup was easy, and it integrates well with our existing systems. The design is sleek and professional, making it a great addition to our conference room. Highly recommend it for anyone looking to upgrade their video conferencing capabilities.
the clarity of the video and the crispness of the audio are top-notch. it's made our virtual meetings so much more productive. setup was a breeze and it works flawlessly.
video quality is superb, sound is crystal clear, very satisfied.
Brilliant
Since integrating this product into our office, our video conferencing experience has improved dramatically. The image quality is sharp and vibrant, making every detail visible. The audio quality is equally remarkable, providing clear, uninterrupted sound. The setup was incredibly easy, and it connects seamlessly with our existing systems. The wireless feature is a game-changer, allowing for flexibility and convenience. The design is sleek and professional, complementing our office decor perfectly. This device has made our virtual meetings more productive and enjoyable, enhancing communication and collaboration among team members. It's an excellent tool for any business looking to improve their remote meeting experience. Highly recommend it for its outstanding performance and ease of use.
very impressed with this product. the video quality is sharp and the audio is crystal clear. it's easy to set up and use, making our conference calls much more productive. the bluetooth speaker is a nice touch, providing excellent sound quality. overall, very satisfied with this purchase. would definitely recommend to others looking for a reliable conferencing solution.
very impressed with the quality of this product. the video is incredibly clear and the audio is perfect for our needs. it was very easy to set up and use, making our conference calls so much more productive. the bluetooth speaker is a nice touch, adding to the overall experience. would definitely recommend this to others.
enhances meeting experience, easy to use, fantastic video quality.
the video is incredibly clear and the audio is perfect. it's easy to set up and use, making our conference calls much more effective. very satisfied with this purchase.
superb
This has become an essential tool in our office. The video quality is top-notch, and the sound is incredibly clear. It connects quickly and works flawlessly every time. The controls are simple and easy to use, even for those who are not tech-savvy. It has significantly improved our virtual meeting experience, making interactions more engaging and effective. Definitely a worthy investment for any business looking to enhance their communication setup.
We've been using this device for a few months now, and it's been a game-changer for our virtual meetings. The video quality is superb, providing clear, detailed images that make communication more effective. The audio is equally impressive, with clear, uninterrupted sound that ensures everyone is heard. The wireless connectivity is reliable, with no issues so far. It's easy to set up and use, even for those who are not tech-savvy. The sleek, modern design adds a professional touch to our conference room. This device has made our remote meetings more productive and enjoyable, enhancing overall communication and collaboration. Highly recommend it for its outstanding performance and ease of use.
an excellent addition to our office. the video is incredibly clear and the audio is top-notch. it's easy to set up and integrates seamlessly with our systems. the bluetooth speaker feature is a great bonus, adding to the overall experience. it has made our virtual meetings so much more effective. highly recommend for any remote work setup.
perfect for our remote meetings. video is clear and the audio is top-notch. easy to set up and use. it’s been a fantastic addition to our conferencing tools.
great for conferences, high-quality video, clear and crisp sound.
Incorporating this device into our office setup has been a revelation. The video quality is stunning, with crystal-clear resolution that makes every virtual meeting feel incredibly lifelike. The audio is equally impressive, capturing voices with perfect clarity, even in larger rooms. The wireless connectivity is seamless, ensuring that our meetings are uninterrupted and smooth. Setting it up was a breeze, and the user-friendly controls mean anyone can operate it without hassle. The design is sleek and modern, adding a touch of sophistication to our conference room. Since we've started using it, our virtual meetings have become far more productive and engaging. Team members are more connected, and collaboration has improved significantly. It's clear that this device is an invaluable tool for any business aiming to enhance their remote communication. I can't recommend it enough for its superior performance, ease of use, and professional appearance. It's been an outstanding addition to our office, and we look forward to many more efficient meetings thanks to this excellent product.
Impressive
excellent product for remote conferencing. video quality is sharp and the audio is clear. it was easy to set up and use. it’s been a great addition to our office.
reliable connection, impressive video and sound quality, very user-friendly.
this device has been a fantastic addition to our office. the video quality is excellent and the audio is crystal clear. it's easy to set up and integrates seamlessly with our systems. it has made our virtual meetings so much more effective and productive. the bluetooth speaker feature is a great bonus. highly recommend this for any remote work setup.
This product has been a fantastic addition to our office. The video quality is top-notch, providing sharp, clear images that make virtual meetings feel more personal and engaging. The audio is crystal clear, ensuring everyone is heard without any issues. The wireless connectivity is reliable, with no drops or lag. It's easy to set up and use, with intuitive controls that make it accessible to everyone. The sleek design adds a touch of professionalism to our conference room. This device has significantly improved our remote meeting experience, making communication more effective and enjoyable. Highly recommend it for any business looking to enhance their video conferencing capabilities.
this has been an excellent addition to our office. the video quality is outstanding, and the audio is clear and crisp. it's very user-friendly and was simple to set up. the bluetooth speaker is a great feature, adding an extra layer of convenience for listening to presentations. it has made our remote meetings so much more effective and enjoyable. really impressed with the quality and performance of this device. would highly recommend it to anyone needing a reliable conferencing solution. it has definitely made a positive impact on our day-to-day operations and has been a great investment.
an excellent product for remote conferencing. the video quality is top-notch and the audio is clear and crisp. it was simple to set up and use right out of the box. the bluetooth speaker is a nice addition, providing great sound quality. it's made a huge difference in our virtual meetings. highly recommend for anyone working remotely.
seamless video and audio, simple to set up, highly effective.
the clarity of the video and audio on this device is amazing. it's easy to set up and very user-friendly. the bluetooth speaker adds a nice touch for presentations. it has made our remote meetings much more effective. really impressed with the quality and performance. would definitely recommend to others looking for a reliable conferencing solution.
This product has exceeded our expectations in every way. The video quality is exceptional, providing sharp, clear images that enhance our virtual meetings. The audio is crisp and clear, ensuring everyone is heard without any issues. The wireless connectivity is reliable, with no drops or interference. It's user-friendly, with simple controls and an easy setup process. The design is sleek and modern, fitting perfectly into our conference room. This device has significantly improved our communication and collaboration, making remote meetings more efficient and effective. It's a fantastic investment for any business looking to upgrade their video conferencing capabilities. Highly recommended for its quality and performance.
This device has significantly improved our virtual meetings. The image quality is crystal clear, and the sound is flawless. We can hear everyone perfectly, and the built-in features make it very user-friendly. It connects seamlessly to our system, and the setup was straightforward. We've had no issues with lag or connectivity. Overall, it has been a fantastic addition to our conference room, enhancing the overall experience. Highly recommend it to anyone needing a reliable and high-quality conference solution.
seamless
perfect for team meetings and presentations. the video is sharp and the sound is clear. it was easy to set up and use right away. really impressed with the quality.
very pleased with the quality and performance of this device. the video is sharp and clear, and the audio is excellent. it's very easy to set up and use. the bluetooth speaker is a fantastic addition, providing great sound quality for presentations and meetings. it has made our virtual meetings so much more efficient and productive. really appreciate the ease of use and the seamless integration with our existing systems. overall, very satisfied with this purchase and would highly recommend it to anyone looking for a reliable conference solution. it's been a great addition to our office equipment.
Since integrating this device into our daily operations, our virtual meetings have been transformed. The high-definition video quality ensures that every detail is captured, making interactions feel much more personal and effective. The audio quality is outstanding, with clear and precise sound that eliminates any communication barriers. The wireless feature adds an extra layer of convenience, allowing us to move freely without worrying about connectivity issues. Setup was straightforward, and the intuitive controls make it easy for everyone to use. The sleek design fits perfectly in our conference room, adding a modern touch. This device has not only improved the quality of our meetings but also boosted team morale by facilitating better communication. It's a fantastic investment for any organization looking to enhance their virtual meeting experience. The reliability and performance of this product are unmatched, and it has quickly become an essential part of our office setup. Highly recommended for its exceptional quality and user-friendly features.
convenient
great for virtual meetings, excellent video and audio clarity.
this has revolutionized our virtual meetings. the picture is clear and the sound quality is excellent. it's easy to use and the bluetooth speaker adds a nice touch. highly recommend.
really impressed with the quality and performance of this device. the video is sharp and the audio is crystal clear. setup was quick and hassle-free, and it's very easy to use. the bluetooth speaker feature adds an extra layer of convenience for presentations and meetings. it has made our virtual meetings so much more productive and efficient. really appreciate the seamless integration with our existing systems. overall, very satisfied with this purchase and would highly recommend it to others. it's definitely a great addition to our office equipment and has made a significant difference.
very impressed with the video and audio quality. it has made a huge difference in our remote meetings. setup was simple and it integrates well with all our devices.
This device has made a significant difference in our office's virtual meeting setup. The picture quality is sharp and vivid, bringing a new level of clarity to our communications. The sound quality is top-notch, capturing every word clearly, which is crucial for effective meetings. The wireless capability offers great flexibility, allowing us to set up meetings anywhere in the office without hassle. Setting it up was straightforward, and the controls are intuitive and easy to navigate. The sleek, professional design fits seamlessly into our conference room decor. Since using this device, our meetings have become more efficient and engaging. The enhanced audio and visual quality have made remote communication much smoother, fostering better collaboration among team members. It's evident that this device is a valuable addition to any office aiming to improve its virtual meeting capabilities. The reliability and performance have exceeded our expectations, making it a highly recommended product for any business. It's been a fantastic investment that has significantly enhanced our communication and productivity.
Essential
really impressed with this device. the video quality is excellent and the audio is crystal clear. it was very easy to set up and use. the bluetooth speaker is a great addition, providing excellent sound quality. it's made a significant difference in our virtual meetings. highly recommend this for anyone needing a reliable conferencing solution.
setup was quick, video quality is top-notch, highly recommend it.
this has transformed our virtual meetings. the video quality is sharp and clear, and the audio is excellent. it's very user-friendly and easy to set up. the bluetooth speaker adds a great feature for listening to presentations. overall, very satisfied with this purchase and would recommend it to anyone needing a reliable conference solution.
Absolutely love this product. The video clarity is exceptional, and the audio is crisp and clear. It has made a noticeable difference in our remote meetings, making them more productive and enjoyable. The integration with our current systems was smooth, and the controls are intuitive. The build quality feels robust, and it looks sleek on our conference table. It's a must-have for any modern office setup, improving communication and collaboration effortlessly.
this has significantly improved our virtual meetings. the video quality is sharp and clear, and the audio is excellent. it's very user-friendly and easy to set up. the bluetooth speaker adds a great feature for listening to presentations. overall, very satisfied with this purchase and would recommend it to anyone needing a reliable conference solution. it's been a fantastic addition to our office and has made a huge difference in our day-to-day operations. really impressed with the quality and performance of this device. it's definitely made our remote meetings more effective and enjoyable.
amazing video and audio quality. our conference calls have never been better. it’s user-friendly and connects without any hassle. definitely a must-have for any remote work setup.
Top-notch
Our virtual meetings have been revolutionized since we started using this device. The video quality is incredibly clear, making it easy to see every participant in high detail. The audio quality is equally impressive, with no distortion or background noise, ensuring smooth and effective communication. The wireless feature is a huge plus, allowing us to move the device around the office as needed without any connectivity issues. The setup was quick and hassle-free, and the user-friendly controls make it accessible to everyone on our team. The modern design looks great in our conference room, adding a touch of professionalism. This device has not only improved the quality of our meetings but also made them more engaging and productive. It's a fantastic tool for any business looking to enhance their virtual communication setup. The performance and reliability are outstanding, making it a highly recommended product. It's been an excellent addition to our office, contributing to better collaboration and more efficient meetings.
this has been a game-changer for our virtual meetings. the video is incredibly clear and the audio is perfect. it's very easy to set up and use. the bluetooth speaker feature is fantastic for listening to presentations. overall, very satisfied with this product. it has made our remote meetings so much more effective and productive.
crystal-clear video, excellent audio, perfect for remote meetings and presentations.
Reliable
The difference this product has made in our video calls is incredible. The picture is sharp, and the audio quality is outstanding. It picks up voices clearly, even from a distance. The design is sleek and modern, fitting well into our office decor. The wireless connectivity is reliable, with no drops or interference. It has undoubtedly elevated our meeting experience, making remote communication seamless and professional. Couldn't be happier with this purchase.
makes remote meetings a breeze, excellent video and audio.