SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of saphyr.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of saphyr.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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this device has truly made our outdoor gatherings much more enjoyable - no buzzing around ears anymore 😄 its portability is a huge bonus too!
👍 👍 👍
can't believe how well it works! we've tried everything from sprays to candles but nothing worked like this one does. plus it folds up so small you can take it anywhere - best investment ever 🙌
Ever since I laid my hands on this nifty little foldable mosquito killer, let me tell you, my summer nights have been a whole lot better. You know how it is when the sun down and those pesky mosquitoes start to swarm? Well, not anymore for me! This gadget is compact as all get out - seriously, it's like they've managed to pack maximum efficiency into minimal space. It doesn't take up much room at all which means I can easily stash it away when not in. But don't let its fool you! This thing packs quite the punch. One of the biggest though has got to be how easy it is to transport. Whether I'm chilling in my backyard or off on some wild camping adventure in the great outdoors, this bad boy comes with me. It's lightweight and portable so carrying it around isn't a hassle at all. So if you're after something small yet mighty that'll help keep your summer nights bug-free then look no further than this foldable mosquito killer. Trust me; your evenings will never be the same again.
u totally should try it
Portable, powerful and effective! This foldable mosquito killer is a summer essential. No more itchy bites for me!
Mosquitoes don't stand a chance.
what an amazing invention! now i can enjoy my garden without being eaten alive by mosquitoes 👏This electric bug zapper has been a real blessing. Compact yet efficient, I highly recommend it!
so happy with this purchase 😊 finally found something that keeps the mosquitoes at bay without using any harmful chemicals 🌍
cool
I was pleasantly surprised by the effectiveness of this electric bug zapper. Despite its small size, it does an excellent job at keeping those pesky mosquitoes away from me and my family Plus, it folds up neatly for storage or travel - a bonus!
Finally found something that really works against those annoying mosquitoes. I love how compact and easy to carry this electric bug zapper is. Plus, no harsh chemicals needed! 🌿
nice 👌
Never thought I'd find something that truly keeps the mosquitos at bay until I discovered this gem 💎 Its portability makes it even better as you can carry it wherever you go - picnics, beach outings or just your garden! A must-have for every household 😊
useful tool, recommend