SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of saphyr.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of saphyr.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
If there were ever such thing as love at first sight with a gadget, this would be it for me! The moment I laid my eyes on this compact fan, its charming design had me hooked. And when I switched it on and felt the refreshing breeze against my skin - there was no turning back! It's small enough to fit in any bag or purse making it extremely portable, but don't let that fool you into thinking it's not powerful. This little device can generate quite a bit of wind which is perfect for those hot summer days.
A fantastic purchase indeed – This little gem combines efficiency with portability wonderfully well! While most fans tend be bulky and hard-to-carry-around devices that take up too much room both physically and visually within spaces they occupy; our friendly octopus-shaped friend here begs differ by being discreetly small yet mighty effective at what does best - keeping us cool under heat!
What a great little fan! It's compact and efficient. I use it at my desk when the office gets too warm, and it does an excellent job of keeping me. The design is also quite appealing - very modern and sleek.
I love this mini fan! 😍 It’s small but packs a punch in terms of airflow. Perfect for those hot summer days when you need bit of breeze to keep you going.
Its compact size makes it easy to transport, yet doesn't compromise on power. A great buy!
This mini fan has been an absolute game-changer in terms of enhancing comfort levels during scorching summers. Its compact size paired with impressive wind power make an unbeatable combination providing much-needed relief from sweltering heat whether indoors or outdoors; while its stylish design adds touch elegance wherever placed 💨👌
This tiny gadget has been my saviour during heatwaves. Despite its size, it can really move some air around which is impressive! Plus, it's super portable so I can carry it wherever I go!
Greatest little device! Small in size but mighty in function 💪
When I came across this mini fan online, I was intrigued by its unique octopus design and decided to give it a shot. Now having used it for several weeks during some of the hottest days of the year, I can confidently say that this product has exceeded all my expectations! Despite being so tiny and lightweight (which makes carrying around super easy), the amount of cool air it generates is simply astounding – just what one needs to beat the heat!
The octopus design not only looks cute but also serves as an effective stand that allows me to position the fan any way I want. A five-star product indeed!
The flexible 'legs' are genius - they allow me to adjust the angle easily depending on where I am sitting or lying down while using the fan.
A fantastic buy – lightweight yet sturdy with adjustable speeds to fit your needs perfectly. Highly recommended if you're looking for something small yet efficient.
💨 Cool breezes all day long!
If there were more stars available, I would give them without hesitation 💫 This nifty tool has become my constant companion during these scorching summer months.
I am truly amazed by the effectiveness of this compact fan. It's small enough to fit in my bag, but powerful enough to offer a refreshing breeze on hot days.
Compact and powerful - this mini fan is a summer essential!
I must admit: initially skeptical about how much difference such petite tool could actually make amidst blistering summer heat; however post usage am pleasantly surprised find out wrong was! Not does deliver strong gusts cool air keep refreshed throughout day but also boasts long-lasting battery life ensuring uninterrupted operation hours end.
The adjustable speed settings are super handy 👍 Love how versatile this mini fan is.
This mini fan has been keeping me cool during my outdoor adventures 🏕️ It’s lightweight and easy to carry around, which is perfect for hiking or camping trips!
The design is so unique - it always sparks conversation when people see it on my desk at work.
This little guy might be small, but don't let that fool you! The wind power it generates can compete with larger fans any day.
Love this gadget!
Absolutely love how versatile this mini fan is – I can use it anywhere from my office desk to picnics in the park. A great investment indeed!
This tiny wonder has been an absolute game-changer for me during those sweaty summer nights 😓💦 Now I get a good night's sleep every time thanks to its cooling effect.
I was pleasantly surprised by how long-lasting the battery life is on this device – definitely worth every penny spent!
Packs quite a punch despite being so petite – ideal for personal use or even as a thoughtful gift 🎁
Last but not least, kudos for creating such an aesthetically pleasing product that also performs exceptionally well 💯
This tiny gadget punches above its weight when it comes to power. Love it!
Perfect for personal use or even as a thoughtful gift 🎁 Packs quite a punch despite being so petite!