SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of saphyr.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of saphyr.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
If there's one thing about technology today that amazes me most, it’s how something as simple as a watch can revolutionize our daily lives. This Smart Watch offers not only convenience but also a chance to flaunt your personality through customizable dials. Its seamless Bluetooth connectivity ensures I'm always connected and updated without having to constantly check my phone – it’s like wearing innovation itself!
This smartwatch is simply amazing! The custom dial feature lets me switch up the look whenever I want. It's like having a new watch every day. It connects to my phone seamlessly and keeps me updated with all my notifications. 💯
I've been using smartwatches for months now but none has impressed me as much as this one does! Its standout feature is undoubtedly the ability to customize your dial designs- letting you wear your mood right on your wrist while offering seamless connectivity over Bluetooth ensuring constant sync with mobile devices
I've been using this watch for about two weeks now and I'm really impressed. It's not just apiece but also an essential tool that helps manage my busy life in a stylish way.
The most impressive part of this intelligentwear is its customization capabilities - you can personalize it according to your mood or outfit! 😍 🕰️
The personalization options of this smartwatch are simply out of this world! Being able to change up how my watch looks according to my mood or outfit adds so much character and makes the device feel truly unique. On top of that, the seamless Bluetooth connection ensures I'm never left out of loop when paired with my smartphone – definitely worth every penny spent!
This little gadget has become an integral part of my daily routine!
Being able to customize the display on this smartwatch is such a fun feature! Not only does it make the device feel more personal, but it also adds an element of style that other watches lack.
As someone who loves gadgets that combine style and functionality, I couldn’t be happier with this smartwatch! It's so much more than a time-telling device
The standout aspect for me has been how effortlessly this watch pairs with any mobile device via Bluetooth. Also, being able to tailor-make your own dial gives it such a unique touch!
The moment I put this intelligent timepiece on, I knew there was no going back. Its standout aspect for me lies in how effortlessly it connects via Bluetooth with any mobile device- keeping you synced at all times while offering personalized elegance through tailor-made dial designs – talk about wearing innovation itself!
I love how practical yet fashionable this smartwatch is! The customizable dials are absolutely fantastic and add so much personality - definitely worth every penny spent!
This isn't just another flashy tech accessory; it’s like having your very own digital assistant right on your wrist- super convenient and uber cool at the same time!
This watch has been a game-ch for me. Customizable dials are fun and connectivity is seamless.
It’s amazing how something as simple as a watch can make life so much easier. With its seamless Bluetooth pairing, I’m always connected and updated without having to constantly check my phone!
The customizable face of this timepiece makes it feel truly mine. The Bluetooth pairing works like magic - so handy!
A must-have for anyone who values both form and function in their gadgets. This Smart Watch offers seamless connectivity along with personalized elegance in one neat package 👌🏼
Kudos to whoever came up with the idea of a customizable dial on this watch!
super reliable, making it an essential accessory for any tech-savvy individual.
This smartwatch has been nothing short of fantastic. Personalizing the dial makes me feel like I have a new gadget every day!
The ability to customize the face of this timepiece takes it from being just another techie device to something truly personal and unique – absolutely loving it!
Highly recommend getting yourself one of these if you're into gadgets that marry style with functionality perfectly – you won’t regret investing in this piece of technology.
What can I say? This smartwatch has exceeded all my expectations! From its sleek design that fits comfortably around the wrist, down to its practical features – everything screams high quality. With customizable dials adding an extra layer of uniqueness and personality while also providing essential updates through seamless Bluetooth connection – this device truly hits every mark for modern convenience wrapped up in stylish elegance.
If there's one thing that sets apart this intelligent wrist companion from others, it’s their customizable display feature. It’s like having a new watch every day!
The connectivity of this smartwatch is so seamless that it feels like my phone and the watch are one entity – a perfect blend of style, innovation, and utility.
I must admit, when I first heard about smartwatches I was a bit skeptical. However, this watch has completely changed my perspective. The ability to customize the dial is not just a fun novelty; it's an innovative feature that allows me to express my personal style and mood on any given day.
This watch isn't just another piece of tech gadgetry; it’s something far more personal and unique! The customizable dials are such an amazing feature - they let you change the look of your watch according to your outfit or mood in seconds! And let's not forget about its seamless Bluetooth connectivity: being able to control music during workouts or receive messages on-the-go without having to pull out my smartphone is simply fantastic.
Love the custom dial feature on this smartwatch! It's unique, personal and stylish. Bluetooth connection is a breeze too!
A great of style and technology. The customizable dials add that extra spark while the Bluetooth keeps me connected at all times.
super convenient!