SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of saphyr.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of saphyr.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Alright, so let's talk about this electric fan. First off, it has been a total game changer. I mean seriously, it's been nothing short of amazing The design is pretty slick with three heads that point in different directions. It’s like having your own personal wind system right there at home! One thing I absolutely adore is how adjustable it is! You can angle each head separately which means you've got control over where exactly the breeze hits. So whether you’re sweating up a storm on your couch or cooking up something spicy in the kitchen, this bad boy has got your back. This isn't one of those fans that only looks good but doesn't do much else either – oh no! This baby delivers what it promises and then some more. We are not just talking about an appliance here; we are talking about an experience - one where every corner of our living space gets equal love from this cool beast!
I'm loving this fan! It's adjustable and the three heads really make a difference spreading cool air all around. I can enjoy my summers without sweating like crazy. 😅👍
it’s perfect for those hot summer days
Man, let me tell you, this little gadget has been an absolute game changer during these sweltering summer months! I mean, seriously, it's like a mini oasis right in my living room. The best part? It's adjustable! That's right folks; you can tweak it to your liking. Now that might not sound like much but trust me when I say makes all the difference. You know those days where the heat is just unbearable and all you wish for is a cool breeze? Well now, with this bad boy by my side, every day feels like a breezy beach holiday. But wait there’s more! Not only does nifty device keep me as cool as cucumber even on the hottest of days but also circulates fresh air throughout the room. Yeah buddy, we're talking about some serious airflow here. No more feeling stuffy or suffocated inside your own home - just pure fresh air circulating around making everything feel so much better.
Wow, what a lifesaver during these scorching months! The fact that I can adjust it makes such a huge difference. Not only does it keep me cool but also circulates fresh air throughout the room.
recommend
This electric fan has been nothing short of amazing! With its three heads pointing in different directions, we get maximum coverage - absolutely love that it's adjustable too!
I gotta tell ya, I'm still pin myself over how this tiny gadget has totally transformed our living space. Seriously, it's like a breath of fresh air - literally! No squabbling about who gets the prime seat next to the fan. You know what I mean? That one where you can feel the cool air hitting your face just right. Well, with this little wonder device and its three heads that are all adjustable, everyone in my house is now enjoying their own personal breeze. It's not just a fan; it’s practically an equalizer for chill vibes spreading throughout our home sweet home! The best part is that each head can be adjusted so everyone gets to control their own wind flow - no more debates or compromises needed. The kiddos love being able to twist and turn theirs around until they find their perfect comfort zone. And let me tell you something else - we're not only feeling cooler physically but emotionally too because there's no more tension brewing over who gets the coolest spot in front of the fan anymore. This nifty tool has brought peace into our household and believe me when I say that alone makes it worth every penny spent. So yeah, if you've got a family or roommates fighting for some cool relief during those scorching hot days then trust me on this one: snag yourself this 3-headed adjustable beast of a device and watch as harmony descends upon your home while everybody enjoys their fair share of chill vibes!