SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of saphyr.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of saphyr.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Finally, a solution for those unbearably hot car rides! This little fan is compact yet mighty. It cools the air in my car quickly, making every journey more comfortable. 🚗💨👍
easy use and really effective.
Alright, so let me tell you about this little gadget I recently got. It's a tiny fan, but don't be fooled by its size! This thing is an absolute beast when it comes to doing what it does best - circulating cool air. So here's the deal. I spend quite a bit of time in vehicle and during these hot summer days, things can get pretty stuffy inside. That's where this small wonder comes into play. Despite being compact in size, it packs quite the punch and manages to disperse cool air throughout my entire ride like nobody’s business. Now you might think that with all that power into such a small device there would be some kind of trade-off right? Like maybe it would make a lot of noise or something? Wrong! One thing that totally blew me away was how quiet this baby runs. There’s no annoying hum or buzz to speak of at all! And if you're anything like me who needs their peace and quiet while driving around town then you know just how important that is. Nothing ruins your vibe faster than having some noisy contraption buzzing away next to your ear while trying to focus on the road ahead. What makes this even better is how easy it is on the ears – not only does it operate silently but also doesn’t interfere with my favorite tunes playing in the background either which means I can keep jamming out without any interruption. All said and done, I’ve gotta say - for such a tiny piece of tech, this fan sure knows how to impress! It works exceptionally well given its size, keeps things nice n’ cool inside my car and operates oh-so-quietly too! Talk about getting more bang for your buck huh?
😊 love how portable and efficient this little guy is! fits perfectly in my cup holder and keeps me cool during long drives. definitely recommend!
recommend
this thing rocks!!! i was skeptical at first but man did it prove me wrong!! goodbye sweaty car rides hello breezy bliss 😎
The perfect companion for any road trip – this mini fan circulates cool air effectively around the cabin of your vehicle ensuring comfort throughout your journey. Its low noise level also ensures you can enjoy your music without interruption!