SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of saphyr.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of saphyr.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I recently remodeled my bedroom and was on the hunt for the perfect lighting to complete the look. When I came across this lamp, I was immediately drawn to its handcrafted details and frosted gold finish. The installation was straightforward, and it's compatible with different LED light options, allowing me to create the perfect ambiance. The lamp not only serves its functional purpose but also adds a touch of vintage charm to the room. It's the first thing people notice and compliment when they enter the room. I'm extremely satisfied with the quality and aesthetic appeal of this product.
Finding the right light fixture for my lobby area was a challenge until I came across this exquisite piece. The attention to detail in the handcrafting, combined with the frosted gold finish, adds a vintage yet timeless charm to the space. It's compatible with different LED light settings, allowing me to adjust the ambiance depending on the time of day or the event I'm hosting. The installation process was simple and the wide voltage range made it adaptable to my home's requirements. It's not only beautiful but also functional and safe, meeting various certification standards. All in all love it!
I've always been particular about the lighting in my home as it greatly influences the ambiance and mood. This light fixture was a delightful addition to my living room, with its stunning handcrafted design and frosted gold finish. The ease of installation was a bonus, and the fact that it came with LED bulbs was extremely convenient. It's not just a light; it's a statement piece that has elevated the aesthetic of the room. The compliments I've received from guests have affirmed that it was a worthwhile investment.
Absolutely thrilled with my purchase! The handcrafted details add a vintage charm to my living room. The frosted gold finish catches the eye and blends seamlessly with my decor.
Beautifully crafted, a standout piece
Love the ambiance it creates, so pretty
Found the perfect light for my dining room. It emits a warm, inviting glow that enhances every meal. Installation was a breeze, and the quality is top-notch.
Easy setup, looks great 👏
Gorgeous and high-quality
Renovating my dining room, I wanted a light that would be both functional and aesthetically pleasing. This fixture surpassed my expectations with its handcrafted beauty and the elegant frosted gold finish. The ability to use different types of LED bulbs allowed me to find the perfect lighting for the space. The wide voltage compatibility meant that installation was hassle-free, and the safety certifications provided peace of mind. This light has become a centerpiece in the room, receiving praise from every guest.
The certification for safety gives me peace of mind. It's rare to find something so beautiful and reliable. Perfect for my family's living room.
So chic and elegant✨
This lamp was the perfect addition to my reading nook. The frosted gold finish adds a warm, vintage feel, and the light is just right for cozy evenings with a book.
So happy with the vintage charm and quality
As an interior designer, I'm always looking for unique pieces to add character to the spaces I work on. This light fixture caught my eye with its beautiful handcrafted details and the versatile lighting options it offers. The frosted gold finish adds a sense of luxury and sophistication to any room, be it a bedroom, living room, or dining area. Its wide voltage range and safety certifications made it a top choice for a recent project. The client and I were both thrilled with how it enhanced the overall look and feel of the space.
The LED bulbs included were a pleasant surprise. Not only is the light stunning, but it's also energy-efficient and brightens up the space beautifully.
Impressed with the craftsmanship 🙌
Chic vintage look, perfect glow!
This lamp is a game-changer for my home office. The ability to choose between warm, neutral, or white light means I can adjust the ambiance to suit my mood and tasks.
The vintage charm of the frosted gold finish has brought a touch of elegance to my lobby. Guests always compliment it!
Eye-catching design! 😍
My quest for the perfect light for my home office ended when I found this stunning piece. The handcrafted details and frosted gold finish create an environment of elegance and inspiration. The included LED bulbs and the wide voltage range made installation simple, allowing me to focus on creating a space that's both beautiful and functional.
I bought this light for my home office, and it's been fantastic. The quality is excellent, and it provides just the right amount of light for working. Plus, it looks incredible.
Perfect glow, elevated my space instantly
What a fantastic find! The wide voltage range allowed me to install this beautiful piece in my old country house without any hassle.
Installing this light in our entryway made such a difference. The handcrafted details and frosted gold finish create a welcoming atmosphere for our guests. It's both stylish and well-made.
In my quest to find the perfect light for our foyer, this fixture stood out for its exquisite handcrafted quality and stunning frosted gold finish. It's not only a source of light but a piece of decor that enhances the entire area's look. The installation process was hassle-free, and its compatibility with various LED bulbs allows for customizing the light's warmth, making it versatile and practical.
Adds the perfect touch of glamour!
I needed something special for my newly renovated kitchen, and this light fit the bill. The frosted gold finish and handcrafted design have received so many compliments from friends and family.
Perfect light, love it! ❤️
This light fixture has become the centerpiece of my living room. Its handcrafted design and frosted gold finish catch the eye immediately. Installation was straightforward, and it works seamlessly with the room’s decor. A beautiful, high-quality product that’s both functional and stylish.
Exceptional craftsmanship, truly a statement piece!
I needed a light for my art studio that would not only illuminate the space effectively but also inspire creativity. This handcrafted, frosted gold finish light was the perfect choice. Its intricate design and warm light create the perfect ambiance for my creative work. Easy to install and compatible with various LED bulb options, it has enhanced the functionality and aesthetic of my workspace, making it a place where I love to spend time and create.
As an art lover, I appreciate the intricate details of this handcrafted light. It's like having a piece of art that also serves a practical purpose in my living room. Truly a unique find.
Absolutely stunning!
Very good quality and the installation process was simple. My husband had it up in no time, and it looks just like the photo.
Lights up beautifully, easy setup!
Perfect ambiance, so happy!
Simply stunning, brightens up my day!
I'm in love with the intricate craftsmanship of this light fixture. It's not just lighting; it's a piece of art that elevates my bedroom's aesthetic.
The versatility of this light fixture is amazing. It works perfectly in my eclectic living room, and the ability to choose between different LED light settings is a great feature. Definitely a worthwhile purchase.
Vintage charm meets modern functionality – absolutely in love!
Top-notch quality! 💯
I was on the hunt for a unique light to complete my master bedroom makeover, and this piece exceeded all expectations. The handcrafted details and vintage charm of the frosted gold finish bring such character to the room. It was easy to install, offers versatile lighting options, and the compliments from visitors haven’t stopped. Truly a statement piece that adds elegance and warmth.
Vintage charm at its best! 🌟
I was pleasantly surprised by the quality and design of this light. It was very easy to install in my guest room, and the handcrafted details really stand out. It's both practical and beautiful.
This light fixture has become the centerpiece of my living room. Its handcrafted design and frosted gold finish catch the eye immediately. Installation was straightforward, and it works seamlessly with the room’s decor. A beautiful, high-quality product that’s both functional and stylish.
Elegance redefined! Transforms any room into a sophisticated space effortlessly.
Transformed my space! 🏠
Transformed my space, absolutely gorgeous!
This light has transformed my bathroom into a more elegant space. It's not just the looks; the quality is also top-notch. Very easy to install and the safety certifications give me peace of mind.
I needed multiple lights for my remodel, and these were perfect. Solid construction, easy to install, and they work great in every room.
In redecorating my lobby, I wanted a light fixture that would stand out and welcome guests with warmth and style. This piece, with its handcrafted beauty and vintage charm, has done just that. The frosted gold finish catches the eye, while the compatibility with different LED lights allows for the perfect welcoming ambiance.
The frosted gold finish of this light brings a luxurious feel to my dining room. It's been a conversation starter at every dinner party. The included LED bulbs were a nice touch, too.
Classy and functional, exceeded expectations!😊👍
Beautiful and functional!
I was searching for a light that would not only illuminate my living room but also serve as a decorative element. This fixture, with its handcrafted design and frosted gold finish, has done exactly that. The compatibility with various LED light options allows me to change the ambiance to suit different occasions. It's a versatile, high-quality product that has become a focal point in my home.🌟
Elegant and easy to install, highly recommend!
This lighting fixture is not just a light; it's a masterpiece of craftsmanship. The attention to detail in the handcrafted design is outstanding, and the frosted gold finish adds an air of luxury. It was simple to install and works perfectly in my study, creating a serene and inviting ambiance.
The craftsmanship of this light is evident in its intricate details and the frosted gold finish adds a layer of sophistication to my dining area. It was easy to install, thanks to the wide voltage range and the inclusion of LED bulbs. It's a beautiful, functional piece that has elevated the entire look of the room.
Easy install, looks fabulous!
The handcrafted detail of this light fixture brings a unique touch to my bedroom. The frosted gold finish adds an elegant vintage charm that complements the decor beautifully. I appreciate the convenience of the included LED bulbs and the wide voltage range, making installation a breeze. It's not just a light; it's a statement piece that has significantly enhanced the room's atmosphere.
I'm thrilled with how this light adds elegance to my hallway. Its vintage design and gold finish make it a beautiful focal point, while the quality and easy installation process have made it one of my best home purchases.
Love the vintage charm! 😍
Stunning design, lights up the room beautifully!
I love how this lamp adds a touch of vintage charm to my modern home. It's the perfect blend of old and new, and the craftsmanship is evident in every detail. Installation was a breeze.