SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of saphyr.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of saphyr.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Upon receiving the device, I was pleasantly surprised by its quiet operation and overall feel of quality. The package includes several handy attachments: a brush with soft tips, a deshed tool , a clipper with multiple attachments, a furniture brush, and a crevice device. While introducing the device to my pup, I noticed a slight reaction to the noise, but I'm planning to ease her into it by starting with brushing before progressing to the clippers.Although the instructions provided were a bit scant, I found that most of the device's features were intuitive and easy to understand. For pet owners like myself who have dogs that shed profusely or simply want to cut down on grooming costs, this device proves to be incredibly helpful and is likely to pay for itself in no time. However, as I'm not familiar with the brand, I do have some reservations about its long-term durability. Overall, I'm impressed with the device's performance and versatility. It has made grooming sessions much more manageable and efficient, saving me both time and money. I'm hopeful that it will continue to meet my needs and stand the test of time, providing reliable grooming solutions for years to come.
I have two long-haired cats who detest brushing, grooming sessions used to be a nightmare. But this tool has transformed the experience entirely. Would recommend this 100%
Let me cut straight to the chase: if you're on the fence, just buy it! While the P1 might suffice for smaller pooches, the P2's larger fur canister is a game-changer. Our dog, a connoisseur of shop vacs, wholeheartedly embraced this quieter alternative. We even managed to groom him during the second half of a football game without missing a beat! Sure, there's a smidge of static when emptying the canister, but the near-zero mess is a small price to pay for breathable air. If I had to nitpick, I'd wish for a longer hose to corral our restless pup. A resounding Triple A+ from this household!
This pet grooming kit is AMAZING!!!👻
At first, I approached this product with a healthy dose of skepticism. With a golden retriever at home, shedding seems like a perpetual struggle. Attempting to brush her indoors often felt like a futile endeavor, as the loose hair would inevitably scatter in every direction. However, after a few sessions with this grooming tool, I must admit, my skepticism has waned considerably. What impressed me most was its powerful suction, effectively containing the hair as I brushed. Whether using the brushes or the clippers, the device efficiently captured the loose strands, preventing them from swirling into the air. While my golden retriever seemed relatively unfazed by the noise, my discerning cat promptly vetoed any grooming attempts. Admittedly, I didn't find the device overly loud, but it's worth noting that my dog is quite accustomed to the sound of our regular vacuum cleaner. In terms of aesthetics, the grooming tool boasts a sleek design that adds a touch of modernity to our grooming routine. Yet, despite my overall satisfaction with its performance, I can't help but feel that the price tag, even with a discount, might be slightly inflated. Nevertheless, considering the relentless shedding of my dog and the frequency with which she requires grooming, I'm inclined to view the investment as worthwhile. In conclusion, while initially skeptical, I'm now inclined to label this grooming tool a resounding success. Its ability to corral the hair effectively, coupled with its sleek design, outweighs any reservations I may have about its price. For pet owners grappling with incessant shedding, I wholeheartedly recommend giving this product a try. It's a true winner in my book!
Living with an Aussie means shedding is a perpetual reality. It took a couple of attempts on the low setting to acclimate Beau to the device, but once he relaxed, the results were commendable. Gradually increasing the intensity proved effective. A worthwhile investment for any pet parent dealing with incessant shedding.
As a grooming newbie, I found it incredibly easy to use. Absolutely love it!
I absolutely adore this machine! Originally, I was on the hunt for a vacuum mop, but stumbled upon the P2 Pro instead. My little 10-pound chihuahua with long hair used to be a nightmare to groom. Not only was it expensive to take her to a groomer, but the results were often disappointing. So, I took matters into my own hands and started grooming her at home. While she's a patient pup, the cleanup was a nightmare. But with the P2 Pro, that's a thing of the past. No more setting up shop in the garage and dealing with a mountain of hair. Now, I can groom her inside without worrying about the cleanup. Life just got a whole lot easier!
Amazing product! Makes grooming my cat a breeze. 🐱✨
I'm absolutely blown away by this product! Grooming sessions that once consumed 2 1/2 hours are now halved, thanks to this grooming kit. The absence of mess is truly remarkable—no stray hairs clinging to aprons or invading nasal passages. With this tool, I emerge from grooming sessions with a pristine workspace and clear sinuses. My Yorkies, too, seem unfazed by the process, further enhancing my satisfaction. Grooming day is no longer a dreaded chore but rather an opportunity to bond with my furry friends. I couldn't be happier or more pleasantly surprised by the efficacy of this product.
A grooming essential! With two Yorkies at home, I rarely need to use it. But when my daughter's Lab visits, it's a lifesaver. Within 20 minutes, the tank fills up, sparing my house from a furry apocalypse. Trust me, anyone with a fur baby needs this—everyone will love it!
WOW!😻
I'm thoroughly impressed by the functionality and user-friendliness of this product. With a Cocker Spaniel and a Pomeranian in tow, I can attest that this machine works wonders. Remarkably quiet, it doesn't startle either of my dogs, ensuring a stress-free grooming experience. Thanks to its robust suction power, my home remains blissfully free of stray hairs, sparing me the tedious cleanup.
This machine is a lifesaver! With three large dogs and one cat, it's become a household favorite. Two dogs adore it, the cat tolerates it, and the third dog is warming up. The amount of fur it collects during grooming is astonishing.
As an owner of two long-haired dogs, including one with exceptionally thick hair, this tool is a godsend. It's worth every penny! The powerful vacuum and professional-grade razor accessories leave no room for disappointment. Highly recommended!
In my humble abode reside not one, not two, but three magnificent large dogs, accompanied by a single feline companion. Among this eclectic furry crew, enthusiasm for grooming tools varies from exuberant embrace to cautious acceptance, reflecting a microcosm of personalities within my pet family. First to eagerly approach are my two Labradors, whose wagging tails serve as a testament to their delight in grooming time. With their sleek coats, they readily surrender to the gentle suction and deft handling of the machine, their contented demeanor affirming its efficacy. Next in line is our feline friend, ever the discerning critic of new introductions. Though initially skeptical, the cat exhibits a begrudging tolerance for the machine's presence, a silent acknowledgment of its unobtrusive nature. However, one member of our fur-clad family remains apprehensive, cautiously observing from a distance. Yet, with each passing grooming session, this reluctant participant shows signs of curiosity, tentatively inching closer to investigate the device that has captivated its companions. What truly astounds me is the machine's ability to capture the vast quantities of fur shed during our grooming endeavors. As I navigate through the grooming process, I marvel at the sheer volume of fur collected within its receptacle, a tangible testament to its effectiveness. Despite its impressive performance, I have yet to explore the full extent of its capabilities, having yet to employ the array of attachments provided. Nevertheless, based on its current performance, I can confidently endorse this grooming machine to fellow pet enthusiasts. Its seamless integration into our grooming routine has rendered it an indispensable tool, deserving of the highest recommendation.
It took me a few months to unveil the grooming machine, but the results were worth the wait. With our GSD shedding what felt like an entire kennel's worth of fur each month, I knew it was time to bring out the big guns. Armed with treats to quell his trepidation, we embarked on our grooming adventure. Even on the lowest suction mode, this machine performed admirably, effortlessly clearing the brush as advertised. My only gripe? A lack of wheels for easier maneuverability with our larger breed. Nevertheless, a solid five stars from this satisfied customer! ⭐️⭐️⭐️⭐️⭐️
I highly recommend it!
I'm loving this grooming tool! While a couple of my dogs are still adjusting to the suction sound, the others have taken to it with no issues. It's relatively quiet compared to a vacuum cleaner, making it a pleasant experience overall.
After months of meticulous research, I finally bit the bullet and invested in this grooming marvel. With our eclectic German Shepherd/Great Pyrenees/Husky mix grooming sessions were akin to grappling with a tempest of fur. We'd dodge knots like seasoned acrobats, only to emerge covered head to toe in a fur coat of our own making. But oh, the transformation after employing this wonder gadget! My husband, typically averse to household acquisitions, confessed his sole regret: not acquiring it sooner. A resounding 10/10 recommendation from us!
Very pleased with this dog grooming vacuum. Works very well!
This grooming tool is the best thing I've ever purchased! I have three pugs and one pugzhu, and grooming them has become an enjoyable experience for both me and my pets. They no longer get anxious, and the product itself is incredibly reliable. Worth every penny!
With four shepherds, shedding season is no joke. But with this kit, grooming becomes manageable. The bin fills up fast, but hey, you could practically knit a sweater with all that fur! Plus, it's user-friendly, and if you give treats during grooming, your dogs will know it's painless!
I've had this grooming tool for a few months now, and it's been fantastic! It's a high-quality piece of equipment that's easy to set up and use. My Lab even comes to it when I turn it on, thanks to proper training and the lure of treats. The container is easy to remove, empty, and reinstall. If this unit ever breaks, I'll order another one without hesitation.
Absolutely love this product! It's convenient, reliable, and does exactly what it promises!
Can't imagine life without it now!
This grooming tool is fantastic! My dog Reggie has suffered from shedding, severe allergies, and horrible hot spots for years. Thanks to this tool, we're prepared for the Texas summer. Reggie actually enjoys it—he just lays there while I vacuum him, and the canister fills up with fur. It's secretly his favorite thing!
Firstly, I want to clarify that I wasn't compensated or provided the product for free in exchange for this review. I believe honest feedback is crucial, untainted by any incentives. That being said, let me tell you—this product is absolutely incredible! It's worth every single penny! With a German Shepherd Dog and a Chihuahua in our household, dealing with constant shedding has been a never-ending battle. Despite regular brushing sessions, it seemed like dog hair was perpetually scattered throughout our home. Today, I decided to give the deshedding tool a try on both of our furry companions, and I must say, it exceeded all expectations. Using it was a breeze, and to my surprise, both dogs handled it exceptionally well. I was initially concerned about the vacuum noise, but even our typically skittish Chihuahua wasn't bothered in the slightest. Starting with the lowest setting, I was pleasantly surprised by how quiet it was. After three tanks full of collected hair, both dogs emerged looking noticeably sleeker with smoother coats. This tool truly excels at deshedding! I'm optimistic that it will significantly reduce the amount of dog hair scattered around our home. While we haven't yet tested the other attachments, I'm confident they'll perform just as impressively. The vacuum itself is thoughtfully designed, with a convenient holder for the attachments ensuring everything is within reach when needed. With three vacuum settings, the suction power is more than adequate, and it never gets clogged. Plus, it's surprisingly quiet, making it suitable even for more timid dogs—just remember to introduce it gradually. Overall, I'm thoroughly impressed with the features, quality, and performance of this vacuum. Taking a chance on it was undoubtedly a wise decision, and I couldn't be happier with the results. If you're tired of constantly battling dog hair, I highly recommend investing in this tool for easy and effective deshedding. It's a win-win for both dogs and humans alike! 🐾
Saves me time and money! Thank you!
I previously groomed my Labradoodle with high-end clippers, but the hair was still everywhere. When it came time to groom our GoldenDoodle, I decided to try this grooming tool, and I'm so glad I did. The vacuum feature pulls up the hair while the clippers cut, and everything gets sucked into the canister. Her hair looks incredibly even and uniform, comparable to a professional grooming session. It's well worth the cost.
As a German Shepherd owner, grooming multiple times a week is a must. This vacuum has made brushing her ten times easier and cleaner. There's no more hair flying through the air and getting everywhere—it all gets neatly contained in the easy-to-dump canister. Plus, it's extremely quiet and doesn't scare my dog.
Can't believe I waited so long to get this! It's made grooming so much easier and less messy! 🌟
🔥 Absolutely fantastic product! 10/10! 🎉
This grooming tool is excellent for dogs that shed a lot! We were astonished by how much fur it brushed and vacuumed off. It's definitely worth the price for all it does.
This grooming tool is a breeze to use! I successfully groomed both my toy poodle and Maine Coon cat with ease. Just a heads up: if you use the clipper without a guard, you'll get a very close shave akin to a level 10 grooming blade. The noise level is impressively low, but if it's your pet's first grooming experience, I recommend introducing the noise and clipper gradually. Novices might find it helpful to have assistance to help calm their pets during grooming. My cat wasn't thrilled during the first session, but he's gotten used to it now. If your pet gets stressed, don't hesitate to take breaks. The fur receptacle fills up quickly depending on your pet's coat, but it's easy to empty. I'm so glad I tried this—I loved it so much!
I'm thrilled with how easy this grooming tool is to use! It does an excellent job on my dog, and I couldn't be happier with my purchase. Not only does it save me a lot of money by avoiding trips to the groomers, but it also keeps the grooming process clean and efficient. I highly recommend it!
I own a husky, and using this vacuum has significantly reduced the mess compared to manual brushing. The noise level on the highest setting is tolerable for my husky, and the suction power is excellent. However, I wish there was a brush attachment specifically designed for double-coated breeds like huskies, similar to double-sided brushes that rake undercoats. Unfortunately, I've encountered some issues with the fur bin and plastic parts. There seems to be a significant static build-up as I groom my husky, making emptying the bin a real challenge. The fur clings to my hands, the filters, and the bin itself, even wrapping around the outside when I try to empty it. I'm unsure if there's any feature on the vacuum to dissipate the static. Another annoyance is the tiny hole pattern inside the lid of the bin, which tends to trap hair and exacerbate the static issue, making cleaning it out time-consuming. While I initially purchased this vacuum to streamline my grooming routine, the static build-up has made emptying the bin more time-consuming than anticipated. If not for this issue, I would give it a 5-star rating, as it effectively minimizes fur floating around. However, until the static issue is resolved, I can only give it 4 stars. I'm hopeful that the static will eventually dissipate, but for now, I dread emptying the bin. 😔
So happy with this grooming kit!
My dog absolutely adores this grooming tool. Using the brush, it effectively removes itchy hair and eliminates the hassle of dealing with the undercoat.
As someone who isn't a professional groomer, I'm amazed at how easy this machine makes grooming. With the guard combs, I can confidently trim my Persian's hair without worrying about causing him any harm. Plus, the cleanup is minimal! Although it's only his first haircut with this tool, I'm already impressed and excited to see how much better it'll look with continued use. 👏👌
This grooming tool is an absolute game-changer for brushing our two Great Pyrenees dogs! Dealing with their long fur and undercoat used to feel like an endless task, but not anymore. I love the convenience of being able to quickly clean up the fur once I'm done, and the suction feature helps keep flying fur to a minimum. It's incredibly effective, surprisingly quiet, doesn't bother the dogs, and feels sturdy and well-built. I highly recommend it to any pet owner!
I'm loving how easy this grooming tool is to use, not to mention how quiet it operates. It's truly a great little machine!
I'd been eyeing a similar vacuum grooming system advertised on Facebook, but its tiny canister filled up after just a few passes with the clippers. So, when I stumbled upon this kit with its 2-liter canister—twice the size of the other brand—I decided to give it a shot. Having groomed my 14-year-old cocker spaniel her entire life, I'm no stranger to grooming tools. I'd previously tried a vacuum groomer attachment that connected to a shop vac, but the noise terrified her, and cleaning the shop vac was a hassle. This grooming tool is remarkably quiet, especially on the lowest speed, which was surprisingly effective at sucking up hair while I groomed her. With her thick coat, typical of a show-quality cocker spaniel, I had to empty the canister four times, but the process is so effortless that it didn't bother me in the slightest. The clipper combs attach securely and remain in place, though I did find adjusting the clipper blade slightly necessary to prevent it from touching the comb—an adjustment I made primarily to keep things even quieter. 👍
This product is robust enough to handle a significant amount of dog hair. I've used it for brushing, detangling, and trimming my dog, and it's been fantastic. The relief of not having dog hair floating everywhere is invaluable. While my dog is deaf and unperturbed by the noise, I'd advise caution for dogs sensitive to sound. Nonetheless, for us, it's absolutely perfect.
This item surpassed my expectations in terms of quality.
I am overwhelmed with joy over this product! It performs exactly as advertised. With our grand puppy, a large, fuzzy, curly labradoodle, grooming was quite the challenge. Clippers always resulted in a messy job and strained hands and shoulders. But this product is a miracle worker—simple yet effective. Our puppy looks fantastic, with no botched job, and there are no more dreaded black "tumbleweeds" littering the house. Plus, it's surprisingly quiet, and our noise-sensitive pup didn't mind it one bit. Even during fireworks, when we usually have to administer Triazadone, she remained calm and still during grooming. It's truly a blessing.
If you're dealing with a fur baby that sheds excessively, this product will revolutionize your life. I tried it on our German Shepherd and Golden Retriever, and it performed admirably. It's incredibly user-friendly and ranks among the best investments we've ever made.
Grooming my Siberian Husky has become a breeze since getting this product! My only regret is not purchasing it sooner.
Last year, we welcomed a kitten into our home, seemingly abandoned outside our apartment building. Now, with three cats, the amount of fur in our household has become overwhelming. Our newest addition boasts a thick coat, and attempts to brush him often resulted in fur floating everywhere except where it belonged – in the bin! Upon discovering this product with stellar reviews, I was hopeful, and it exceeded my expectations. Arriving a full five days earlier than expected, it wasted no time proving its worth. In just two sessions, it effortlessly collected an astonishing amount of fur, leaving none to float around during grooming. Even our short-haired lady received a quick brush and shed a fair bit of fur herself. Initially met with skepticism from our feline family members, they gradually warmed up to the grooming routine. The furriest even stretched out and allowed us to brush his belly during the second session, a promising sign of acceptance. While the vacuum isn't completely silent, it's far gentler than my standard vacuum cleaner, with just the right amount of suction to gather loose fur without causing discomfort. Although we've only used it on the lowest setting and with two brush attachments, the unit and its accessories are impressively designed and sturdy. Cleaning is a breeze, and witnessing the fur accumulate in the canister is oddly satisfying. Furthermore, its lightweight construction, along with holders for attachments and a hook for tidy hose storage, make it a practical addition to our home grooming arsenal.
10/10 would recommend to all pet owners!
I can't express how impressed I am with this machine! It's a real lifesaver for pet owners dealing with shedding. Not only is it incredibly helpful, but the noise it makes is much friendlier compared to older models. I highly recommend it to anyone with a furry friend who sheds a lot. ❤️
I purchased this grooming tool to alleviate my mom's stress when it comes to pet grooming. It's hands down the best product on the market for pet grooming right now! While I do wish it included nail cutting and filing features, I have no complaints because this product is truly amazing. Special thanks to the creators of this product. And my pets absolutely adore it too!
This grooming tool is my absolute favorite! It has truly simplified life with pets. It's incredibly easy to use and delivers flawless results every time.
This grooming tool is more than sufficient and impressively efficient.
Grooming my dog used to be a dreaded task with heavy clippers and hair flying everywhere. It was time-consuming and messy. But this little gem has completely changed the game. The attachments are easy to use and lightweight, and the suction feature ensures that hair is neatly contained. It's faster, cleaner, and much easier on both me and my goldendoodle. As a tip, I distract him with a licking meat and peanut butter while I trim, which makes the process smoother. Yes, you'll need to empty the container a few times as it fills up quickly, but it's totally worth it. Overall, I'm extremely satisfied with this purchase!
Best purchase ever! No more pet hair everywhere. 🐕
As a pet owner with allergies, keeping my home hair-free is a constant struggle. But thanks to this kit, I can now say goodbye to 99% of pet hair! Besides the large-capacity dustbin means I can groom multiple pets without stopping to empty it constantly. Highly recommend for any pet owner!
I was hesitant to try grooming my pet at home, but this tool made it so easy! The low noise design helped keep my pet calm, and the nozzle tool collected all the loose hair effortlessly. Now, grooming time is stress-free for both of us!
As a pet owner with multiple furry companions, finding a grooming tool that effectively tackles shedding has been a game-changer. This product's grooming brush and deshed tool not only promote healthier skin and coat but also significantly reduce the amount of loose fur around the house. The electric clipper with combs makes styling a breeze, and the nozzle tool collects pet hair effortlessly. With its 2L large-capacity dustbin, clean up is mess-free, and the low noise design ensures a stress-free grooming experience for both me and my pets. I highly recommend this product to anyone looking to keep their home clean and their pets happy. It's truly an amazing addition to any pet owner's arsenal! ❤️
Love this product! Keeps my home hair-free.
🐾 Amazing grooming tool! Makes my life easier.
Having control over my dog's loose undercoat was wonderful with this grooming tool. The noise didn't upset her, and I could even use it indoors when the weather wasn't suitable for outdoor grooming.
Absolutely thrilled with this purchase. Makes grooming time much easier. 🐶