SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of saphyr.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of saphyr.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Embarking on my journey with this drone was driven by a blend of personal interest and professional necessity. As a newcomer to the drone world and a recent entrepreneur in the parking lot painting business, I needed a drone that could deliver high-quality aerial photos with minimal fuss. This drone exceeded my expectations, proving to be an invaluable asset right out of the box. Its intuitive controls and beginner-friendly flight modes allowed me to transition out of beginner mode swiftly, instilling confidence in my flying skills within minutes. The quality of the photos and videos this drone captures is phenomenal, thanks to its 8K dual-camera setup and exceptional stabilization. The clarity and detail in the aerial shots of parking lots have significantly enhanced the presentation of my business, providing a unique perspective that distinguishes my services. Using the drone's GPS mode has simplified flights, offering stable and controlled aerial navigation that results in professional-grade imagery. Despite encountering occasional connectivity issues between the controller and the drone, the built-in safety features, like automatic return-to-home, have consistently ensured its safe retrieval, mitigating any potential for loss or damage. These minor setbacks are overshadowed by the drone's overall performance and reliability. Its ability to deliver top-tier results, comparable to more expensive models, confirms its status as a stellar choice for both drone enthusiasts and professionals seeking a high-quality, cost-effective aerial imaging solution
From the moment I unpacked this drone, I was struck by its sleek design and robust build, promising durability and reliability. The initial setup was a breeze, aided by a user-friendly mobile app that acted as my guide through the various flight modes and settings adjustments. This app is a standout feature, offering a seamless interface that makes navigating the drone's capabilities intuitive and enjoyable. Adjusting camera angles, switching flight modes, or analyzing flight data is just a tap away, making the flying experience as smooth as possible. The drone's battery life is commendable, providing ample time to capture the essence of the landscapes below with its stunning 8K dual-camera system. Whether hovering over vibrant cityscapes or serene natural environments, the images and videos produced are consistently impressive, showcasing vibrant colors and extraordinary detail. The advanced camera stabilization techniques ensure that every shot is clear and stable, even when maneuvering through challenging conditions. Furthermore, the drone's comprehensive GPS functionality not only offers precise positioning but also adds a layer of safety and reliability to the flying experience. On occasions where I pushed its limits, the drone's responsive return-to-home feature was a safety net, guiding it back to its takeoff point effortlessly. This reliability, combined with the drone's extended flight time and range, allows for a deeply satisfying and worry-free aerial photography experience, capturing moments from a perspective that's truly unique.
This drone has taken my aerial exploration to the next level. The dual 8K cameras capture the world with a clarity that has to be seen to be believed, while the comprehensive obstacle avoidance system allows for worry-free navigation in any environment. The substantial flight duration and range provide the freedom to venture beyond the usual boundaries, discovering and recording breathtaking new vistas. The precision of the GPS system, coupled with the drone's advanced stabilization features, ensures every flight is a success, regardless of the conditions. It’s not just a drone; it’s a reliable companion for adventurers, photographers, and videographers alike, making every journey an opportunity to capture something extraordinary
The perfect appearance and powerful performance!!
The 8K HD camera and omnidirectional obstacle avoidance are game-changers! I captured some stunning aerial shots without worrying about crashes. The flight time and range are impressive, making every flight an adventure
Best drone for adventurers and photographers! 📸
The combination of high-definition video, long flight time, and robust obstacle avoidance makes this drone a standout. It's incredibly reliable, whether I'm capturing fast-paced sports events or serene natural landscapes. The GPS functionality adds another layer of precision and safety
This drone redefines aerial photography with its dual-camera system, providing sharp, detailed images and videos in 8K that are a feast for the eyes. The omnidirectional obstacle avoidance technology is a testament to its advanced design, ensuring safe flights in cluttered environments. With its extended range and flight time, I've been able to undertake prolonged filming sessions, capturing vast landscapes and intricate scenes without interruption. The drone's portability is a huge plus for outdoor enthusiasts like me, making it a constant companion on my adventures
So lightweight and foldable! Ideal for travel and outdoor adventures
The image quality from the cameras is astounding, providing crystal clear footage that makes every video look professional
The drone's 8K video quality and obstacle avoidance technology are groundbreaking, providing safety and clarity in every flight. The portable design and extended flight range are huge pluses. However, I experienced intermittent Wi-Fi connectivity issues, which impacted the transfer of footage and occasionally disrupted the flight control. These were infrequent but notable. Still, this drone is a top-tier product that nearly hits the mark on all fronts
This drone is nothing short of a technological marvel. The dual-camera system has elevated my aerial photography to new heights, capturing the world with unprecedented clarity and detail. Its omnidirectional obstacle avoidance system ensures each flight is not only safe but also incredibly smooth, allowing me to focus solely on capturing stunning visuals. The drone's 25-minute flight time and long range have opened up new possibilities for exploration, letting me cover vast areas without worrying about battery life. The GPS functionality is impressively accurate, keeping the drone steady even in challenging conditions. Its advanced stabilization techniques mean that even in gusty winds, my footage remains steady and clear. Each feature, from the multi-format video recording to the intuitive app control, has been designed with the user in mind, making this drone a top choice for professionals and hobbyists alike
Love the dual cameras! 📸 The images I was able to capture are mind-blowing
This drone is a true workhorse, offering everything from high-definition aerial footage to safe, controlled flights with its omnidirectional obstacle system. The ease of use and comprehensive features make it suitable for both beginners and experienced users alike, ensuring every flight is a memorable oneThis drone has transformed my aerial photography experience. The clarity and detail of the 8K video are astounding, providing a new perspective on the landscapes I explore. Its ability to avoid obstacles autonomously allows me to concentrate on composing shots rather than navigating. The extensive control range and substantial flight duration have been game-changers, enabling me to venture further and record more. The drone's lightweight design and ease of use make it suitable for both beginners and professionals, offering an unmatched flying experience
The comprehensive GPS functionality means I never lose track of the drone’s location, even in complex environments, so convenient!
This drone has completely transformed my aerial video and photography work. The dual cameras provide stunningly clear and detailed images that are a cut above the rest. The flight experience is unmatched, thanks to the omnidirectional obstacle avoidance system and the robust GPS functionality that keeps the drone stable and on course. Whether I’m capturing fast-moving sports or serene natural landscapes, the results are always top-notch. The long flight time and considerable range allow for extensive aerial coverage, making no project too big or ambitious. Its user-friendly interface and advanced stabilization methods ensure that every flight yields the best possible footage, making it a reliable tool for professional use
Having used several drones in the past, this one stands out with its dual 8K cameras that deliver unparalleled image clarity and detail. The comprehensive GPS system ensures precise positioning, which is crucial for complex shots. Its ability to handle windy conditions without compromising footage quality shows the effectiveness of its stabilization techniques. The long flight time and extensive range provide ample opportunity to get the perfect shot. Whether it’s fast-paced action scenes or serene landscapes, this drone captures it all flawlessly
So user-friendly, even for a newbie like me! 👍
Set up was a breeze, and the flight stability is amazing
Every flight with this drone is an exploration into the potential of aerial photography. The 8K cameras deliver breathtaking views, while the advanced stabilization ensures smooth and steady footage. The comprehensive control options, both via the remote and the app, provide a nuanced flight experience, allowing for creative shots. The drone's robust build and reliable GPS tracking make it a trustworthy device for capturing high-quality images and videos in various settings
Advanced camera stabilization ensures that every video is smooth and free of jitters, which is crucial for my high-quality aerial footage!!
I'm impressed with the drone’s long-distance control capabilities, allowing me to enjoy aerial exploration
From the first flight, I was blown away by the capabilities of this drone. Its 8K resolution cameras produce breathtakingly sharp and vibrant images, making every shot worthy of the big screen. The omnidirectional obstacle avoidance and advanced stabilization technologies work seamlessly together to ensure smooth and safe flights, providing peace of mind and allowing me to push the boundaries of aerial cinematography. With the extensive remote distance and prolonged flight time, I can embark on ambitious projects, capturing extensive, uninterrupted footage over diverse terrains. The comprehensive GPS and image stabilization systems keep the drone perfectly aligned and steady, yielding professional-grade results in every shoot. Its portability and ease of use are the icing on the cake, making it my go-to drone for capturing life's adventures in stunning detail
Its obstacle avoidance technology is a game-changer, finnaly I can enjoy stress-free flights and protection against accidents
Took this drone on a hiking trip and it was fantastic! Lightweight, easy to carry, and the video quality is top-notch. The GPS functionality meant I never worried about losing it
Handles wind like a champ, and the footage is stunning 💪
The 8K dual-camera setup of this drone is simply astounding, capturing every detail with remarkable clarity and color accuracy. The ease of operation, thanks to the user-friendly app interface, makes flying this drone a true pleasure. Its impressive battery life allows for extended sessions of aerial photography, making it my go-to for capturing landscapes and city scenes. The GPS functionality adds a layer of reliability, ensuring I always know the drone's precise location
This drone has become an essential tool in my outdoor adventures. Its portability, combined with the high-quality 8K video capability, allows me to document my travels with stunning aerial footage. The omnidirectional obstacle avoidance system gives me confidence to fly in complex environments, knowing the drone will navigate safely. The long flight time and range are perfect for exploring new heights and capturing the beauty of nature from above
The high-definition aerial videos and photographs I can capture with this drone are simply breathtaking, making every flight worth it
I appreciate the long flight time and range of this drone, as it gives me more freedom to explore and capture the beauty from above. I did have some trouble with the sensitivity of the controls at first, which made handling a bit challenging. But once I got used to it, the flights were seamless
Incredible video quality and obstacle avoidance! 👍
Flies like a dream, even in wind. A+ stability!
Owning this drone has redefined my concept of aerial photography. The clarity and depth of the 8K footage are phenomenal, capturing every nuance of the landscape below. The drone's omnidirectional obstacle avoidance system instills confidence, allowing me to navigate through complex environments safely. The impressive flight time and range mean I can explore further and longer, capturing scenes I never thought possible. The GPS accuracy and the various stabilization modes ensure my footage is always crisp, even in adverse weather conditions. Additionally, the drone's lightweight design and ease of operation have made it an indispensable tool in my gear collection, perfect for capturing spontaneous moments and planned shoots alike
From the moment I took off, I was impressed with its user-friendly operation and high-tech capabilities. Capturing professional-grade photos and videos is a breeze, thanks to the dual-camera setup and the impressive range. It's a fantastic tool for any serious photographer or hobbyist
As a filmmaker, this drone has elevated my work with its crisp footage and rock-solid stabilization. The comprehensive GPS and long flight time allow for extensive shoots. It's like having a high-end studio in the sky
Starting from the unboxing to the actual flight, this drone impresses with its thoughtful design and advanced features. The video quality is unmatched, providing crisp and vibrant images that are a joy to view and share. The drone's stability, even in windy conditions, is testament to its advanced stabilization technologies, ensuring high-quality captures every time. With its user-friendly app, robust GPS system, and reliable obstacle avoidance, flying this drone is not only easy but also incredibly rewarding
Amazing image quality and so easy to fly! 🌟🌟🌟🌟🌟
My favourite feature is the ability to record in multiple formats at 60 fps! It's perfect for my projects
I'm amazed by the clarity and detail of the footage I capture with this drone, thanks to its great dual-camera system
Amazing clarity and range. A pure joy to fly
I am overwhelmingly impressed with this drone's performance, especially its stunning video capability and the precision of its GPS system. The images are crisp, and the flight stability is unmatched. However, I did encounter occasional lag in the app's response during flight, which was slightly concerning. Despite this minor hiccup, the drone’s overall functionality and image quality are exceptional, making it almost perfect and deserving of four stars
The combination of high-definition video, long flight time, and robust obstacle avoidance makes this drone a standout. It's incredibly reliable, whether I'm capturing fast-paced sports events or serene natural landscapes. The GPS functionality adds another layer of precision and safety
As an avid drone enthusiast, I've flown many models, but this one is exceptional. Its 8K video quality and dual-camera setup allow for some of the most breathtaking aerial footage I've ever captured. The obstacle avoidance system gives me the confidence to fly in complex environments, pushing the boundaries of what I thought was possible with drone videography. Its long battery life and significant operational range mean I can fly farther and longer, capturing diverse landscapes and scenes. The drone's advanced features, like GPS and multi-format recording, make it a versatile tool for any project
From unboxing to the first flight, everything was seamless. The app controls are intuitive, making it a breeze to capture breathtaking views. The image quality is just outstanding
This drone is a masterpiece! The dual-camera system captures every detail in 8K, and its obstacle avoidance tech keeps flights smooth. The GPS and advanced stabilization make it feel like a professional tool in my hands
Easy to use, great battery life, and the video quality is superb 👍👍
The 25-minute flight time gives me ample opportunity to capture the shots I need without rushing
I'm amazed at how this drone maintains stability and clarity in various conditions, making every flight a successful mission. The Wi-Fi connectivity and app control offer convenience and flexibility, making it an indispensable tool for my outdoor adventures
This drone is not just a flying camera; it's a comprehensive aerial filming system. The 8K resolution is mind-blowing, providing footage that's as good as ground-based professional equipment. With its advanced stabilization, every shot is cinematic, smooth, and clear. The omnidirectional obstacle avoidance system provides peace of mind, allowing me to focus on creative angles rather than potential crashes. Its extended flight time and impressive range have enabled me to explore areas previously unreachable. Moreover, the variety of video formats and frame rates offers great flexibility in post-production. It's an unbeatable combination of performance, quality, and reliability
I’m thrilled with the quality of footage and the advanced features this drone offers, like the omnidirectional obstacle avoidance and the high-definition cameras. The flight stability is commendable, even in windy conditions. My only gripe is the battery life, which, while decent, doesn’t always live up to the promised flight time, especially in more demanding conditions. It’s a minor flaw in an otherwise outstanding drone, earning it a solid four stars from me
The build quality of this drone is exceptional, providing a solid and reliable flying experience every time
Incredible views in 8K! 🎥 The flight time is epic. 🕒