SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of saphyr.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of saphyr.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Omg! This thing is AMAZING! 💖 Worked so good!
If you're hesitating, don't! I'm allergic to cats but have two gorgeous long-haired felines. Dealing with my boy's shedding was always a struggle, leading to hairballs and allergy flare-ups. But this product? I wish I'd invested in it years ago. I managed to give him a trim in just 10 minutes, with zero allergy issues – and I did it right on my couch, which is now miraculously hair-free! Despite my initial concerns about the tank size, it holds an impressive amount of hair, and I didn't need to empty it once. Plus, the noise levels were surprisingly low. The thoughtful design, from the compact storage to the included 4 Combs , shows that the manufacturer has truly considered everything.This purchase has left me over the moon. If I could give it more than 5 stars, I absolutely would!
My furry companions mean the world to me. Over the years, I've cared for Schnauzers and their mixes, each with varying fur textures. About 15 years ago, I made the switch from professional grooming to handling it myself at home. From soft Schnauzer fur to coarser varieties, I've experienced it all. Enter my current furry friend, Pyppen, a Schnerrier with a coarse texture. As a longtime user of Wahl products, I had no complaints about their reliability, consistency, and affordability. I wasn't even considering a replacement until my sister introduced me to this game-changing tool. Here's why I'm head over heels for this product: Noise/Vibration Reduction: Unlike typical trimmers with aggressive on/off noises, this machine operates quietly, thanks to its innovative design. The vacuum component possibly contributes to this noise reduction, making grooming a stress-free experience for my dog who's sensitive to loud sounds. Vacuum Component: The integrated vacuum feature not only ensures a clean grooming session but also enhances the cutting process significantly. By suctioning the hair as it trims, it maintains an optimal distance between the trimmer and the skin. Whether I'm opting for a longer winter trim or a shorter summer cut, this feature streamlines the process, reducing grooming time from hours to mere minutes. Various Attachments: With a plethora of attachments available, including a deshedding tool, grooming becomes a breeze. My furry friend enjoys the experience, feeling pampered as if receiving a back scratch during the process. Engineering: This product boasts intuitive design, making setup, cleaning, and canister emptying hassle-free. The well-engineered filter ensures effective hair collection without being overly aggressive. Cost: The cost of this product is justified by the sheer joy it brings to grooming sessions. Trust me, it's worth every penny for the convenience and ease it offers. In conclusion, happy grooming awaits with this exceptional tool!
I'm thrilled with how this machine has simplified pet grooming and saved me from hefty grooming bills for my two dogs. What's even more surprising is how versatile it is. It's truly a multi-purpose tool that keeps things clean and tidy effortlessly.
I'm kicking myself for not buying this grooming tool earlier! It's been a breeze to use on my Shihpoo, making grooming sessions much more manageable.
The grooming kit's low noise level, especially on the slower speed setting, pleasantly surprised me. It was quiet enough to keep my cat calm while I brushed her with the brush head. Initially, she was a bit hesitant, but with some gentle encouragement and the soothing sensation of the brushing, she relaxed and allowed me to groom her voluntarily. I'm looking forward to gradually increasing the speed to enhance the suction for better grooming results. Although my cat is not keen on being held during grooming sessions, she seems to enjoy being on the floor or carpet, making the process easier. Overall, I'm optimistic about the kit's potential for trimming her long hair, and I appreciate its user-friendly design and thoughtful features.
Bought this device a year ago due to my dog's anxiety, and it's been a lifesaver. Gentle and quiet, it's become a staple in our grooming routine. One of my dogs even loves it so much, she tries to get groomed even when it's not her turn😂 Worth every penny!
Our purchase of this grooming kit was primarily aimed at managing the shedding of our Saint Bernard, known for their generous coat shedding tendencies. While I haven't yet utilized it for our Saint Bernard, I've used the cutting tools on our Havanese multiple times, and the experience has been exceptional. The absence of loose hair clinging to our clothes post-grooming is a testament to its effectiveness. This investment has proved its worth, offering quiet operation, compactness, and effortless emptying.
This grooming kit deserves more than just 5 stars – it's a perfect 10! After having it for a while, I finally gave it a go, and let me tell you, it's nothing short of amazing! Gone are the days of spending 4-5 hours on Saturdays with scissors – now, within just an hour, my dog looks absolutely spectacular! It's a heartfelt relief to bid farewell to those scissors and welcome a grooming session that's efficient and yields fantastic results. ❤️🐾
This grooming set is amazing! The built-in vacuum makes cleanup easy, and it's not loud like other trimmers. My pet doesn't mind it at all!
I can't express enough how impressed I am with this grooming kit. With a 2-year-old white English Lab that sheds profusely, I was desperate for a solution to the endless fur around my house. This grooming unit turned out to be the answer to my prayers. The ease of use is unmatched, with no learning curve whatsoever. After just one use, I noticed a significant difference in my dog's shedding; she looks lighter and more comfortable. The operation is surprisingly quiet, and the simple instructions made setup a breeze. Cleanup was minimal, adding to the convenience of this fantastic product. If you're on the fence about purchasing, don't hesitate – it's absolutely worth it!
Using this on my anxious 2-year-old labradoodle husky was a pleasant surprise. It worked quickly and efficiently on her hair, and all the attachments worked superbly. I even used it on my cat, it worked like a charm, leaving no mess behind. Highly recommended!
Incredible product! The attachments work like a charm, and the vacuum sucks up all the loose hair.
Initially, I purchased this grooming kit primarily for deshedding purposes, and I must say, it's been quite effective in reducing the fur around my house. The deshedding brush, in particular, works wonders and conveniently vacuums up the loose hair while brushing. While I still find some fur on my clothes, the overall decrease in shedding is noticeable. The size of the canister is just right for my one or two fluffy cats, and the low sound of the machine doesn't seem to startle them too much. Initially, my cat was a bit wary when I turned on the machine, but with some coaxing and a churro treat, she soon relaxed and allowed me to brush her fur with the vacuum on. Overall, I'm satisfied with this purchase and its performance in managing my pet's shedding.
Amazing results!✨
As a proud dog owner, grooming has always been a hassle. But since I got this grooming kit, it's been a game-changer! The electric clipper is so efficient, giving my furry friend the perfect trim every time. And the built-in vacuum? Genius! It sucks up 99% of the hair, leaving my home clean and tidy. Plus, the low noise design keeps my pup calm throughout the grooming session. I also love the grooming and DeShedding brushes; they keep my dog's coat healthy and shiny. Overall, this kit has made grooming a breeze, and I couldn't be happier with the results!
Love how easy it is to use! My dog doesn't mind grooming sessions anymore 🐶
I have three Goldendoodles that require frequent trips to the groomers, costing us a hefty $200 per dog. Our eldest girl is finding it increasingly challenging due to joint issues. Then, I stumbled upon this product and decided to give it a try. Let me tell you, I couldn't be happier with the results! Using the clippers was surprisingly mess-free, even though I've never handled clippers before. Despite my lack of experience, she looks pretty darn good! Initially, our other two girls were nervous about the noise (which, by the way, is minimal) and the unfamiliar sensation of being groomed differently. However, with the soft brush provided and lots of treats, I managed to gradually ease them into it. After just two days, I successfully groomed both of them using the various brushes and clippers included in the kit. Now, onto the cons. Firstly, the "slicker" brush attachment leaves something to be desired. The short bristles don't quite reach the base of the fur, especially for dogs with thick coats. Additionally, while everything functions adequately, the brushes feel rather flimsy. I'm concerned that something might break within the next few months. Despite these drawbacks, the benefits far outweigh them, especially considering our specific needs.
It's a fantastic investment for any pet owner looking to save time and money on grooming.
Works wonders on my shedding dog. No more fur all over the house!
This grooming kit has simplified my life as a pet owner! The vacuum function keeps cleanup to a minimum, and the low noise level keeps my dog calm during grooming sessions. The different attachments are versatile and easy to switch out, allowing me to groom my dog from head to toe effortlessly. Plus, the quality is excellent, ensuring that this kit will last for years to come. I highly recommend it to any pet owner looking for a convenient grooming solution!
Couldn't be happier with this purchase. Makes grooming sessions quick and stress-free.
Let me start by saying, if you're on the fence about buying this grooming kit for your heavy-shedding dog, just take the plunge! Using the kit is a breeze. The pups sit calmly in my lap, and I can brush them without any fuss. And the best part? There's less hair on me than if I were to sit on our couch—talk about a win-win situation! The vacuum is surprisingly quiet. Since incorporating regular grooming sessions with this kit, we've noticed a significant reduction in pet hair around the house. It's been a lifesaver! I have two medium-sized mutt dogs, and trust me, we've been battling hair since day one. But with this grooming kit, brushing them has become a breeze. Don't hesitate—invest in this kit and say goodbye to pet hair woes!
Efficient and surprisingly high-quality, this product exceeded my expectations. It performs all its functions excellently, and the suction power is impressive.
Ordering grooming shears for my newly adopted Goldendoodle was a leap of faith, but it paid off. As a first-time user, I found them incredibly easy to handle. The integrated vacuum streamlines cleanup, and my pup enjoys the grooming process. Just be cautious with heavily matted fur. Overall, I'm delighted with my purchase.🐶 🥰
I can't contain my excitement about this grooming tool! With a dog that sheds like there's no tomorrow, I knew I had to do something. So, I took the plunge and invested in this grooming kit, and boy, am I glad I did! First off, let's talk about the DeShed attachment. It's like magic! I used it on my furry friend last Sunday, and the results were incredible. It's like I waved a wand and made all the excess fur disappear! Then, I tried the clipper attachment on my other dog. Admittedly, I'm no professional groomer, but with a bit of practice, I'm sure I'll get there. The best part? I'm saving both money and time by grooming them at home instead of making frequent trips to the groomer's. Last night, I decided to give the DeShed tool another go, and wow, what a difference! I'm already seeing a significant reduction in the amount of hair scattered around the house. I might drop down to monthly DeShedding sessions moving forward, but that extra session last night was just what my furry friend needed. Overall, I can't recommend this grooming tool enough. It's like having a professional groomer right at home. If shedding is a constant battle in your household, do yourself a favor and invest in this tool. You won't regret it!
This product is a lifesaver! With my large, fluffy dog shedding like crazy, I was drowning in pet hair. But after using this grooming tool, the amount of hair in my house has significantly decreased. Despite the initial concern about the small tank size, after consistent use, it's now just right. Highly recommended, and I'm excited to try it on my cat next!
It's saving us a ton on grooming costs 🐾
My dog adores this grooming kit! I appreciate its ease of use and setup. It allows my dog to relax during brushing sessions without spreading pet hair everywhere.
I was skeptical about its effectiveness on short hair, but this machine proved me wrong. Dealing with Sopita's shedding winter coat was a nightmare until we tried this tool. After an hour and a half of grooming and two container empties, her shedding reduced noticeably. Pairing it with a deshedding shampoo and conditioner further improved the results. It's not perfect, but it made a significant difference. A great purchase indeed!
Let me confess, grooming my Shih Tzu is not my forte; she often ends up looking like she went through a whirlwind. But today, everything changed as I received this grooming tool. I embarked on the grooming journey with skepticism but was pleasantly surprised. In just 35 minutes, I managed to groom her entire body, a task that usually takes me a painstaking 3 hours. And guess what? There was hardly any fur clinging to me! To my amazement, my Shih Tzu sat still throughout the grooming session, and neither of us entertained the thought of finding a new family out of frustration! I am genuinely impressed beyond words! Now, she doesn't have to hide for three weeks, waiting for her fur to grow back after my disastrous attempts at grooming. This grooming tool deserves not one, but two paws up from both of us!
Highly recommended!
Initially skeptical, I'm now completely sold on this pro pet grooming kit. With two golden retrievers, managing their daily hair challenge has never been easier. The grooming kit brush coupled with the vacuum hose sends the dog hair directly into the canister, eliminating any mess. Even our noise-sensitive golden isn't bothered by it. A wonderful product that saves time and keeps things tidy.
As a pet owner, this product is a game-changer. It performs exactly as advertised. With my chow collie mix sporting a thick undercoat and shedding constantly, I was amazed by its effectiveness.
Surprisingly effective and remarkably quiet, this grooming tool exceeded my expectations. While it will take a few rounds to tackle my shedding papillon effectively, the initial experience promises great results. I'll provide further updates on its performance after additional uses.
Although I typically don't leave reviews due to time constraints, I couldn't resist praising this fantastic product. It's quiet and boasts excellent suction power. The tank size is sufficient, reducing the frequency of emptying, and its compact design makes storage a breeze. Mainly using the de-shed attachment for my lab and the trimmer for his paws, I'm blown away by the lack of mess and the convenience of indoor grooming. I only wish I had bought it sooner.
This product is a true money-saver, eliminating the need for professional groomers. It's user-friendly, and I highly recommend it to everyone.
❤️ 🩷 🧡 💛 💚 💙 🩵 💜
Despite our golden retriever's fearful nature, this grooming tool surprised us pleasantly. With a little treat incentive during grooming sessions, she didn't mind it at all.
Simple to operate and highly efficient. With three dogs in the household, including two needing regular haircuts and a golden retriever requiring daily brushing, this product has been a game-changer. Say goodbye to hair floating everywhere! The low noise level ensured the dogs' comfort right from the start. I can't praise this product enough for its effectiveness.
When I first ordered this pet vacuum, I wasn't expecting much. With a dog that detests vacuums and brushing sessions, grooming became a dreaded task. My furry friend, a golden retriever husky mix, sheds at the slightest change in weather, leaving enough fur to knit a blanket in a day. My fiancé jokingly threatened an ultimatum between him and the dog due to the constant hair tumbleweeds. Upon receiving the vacuum, I was surprised by its compact size, but it proved to be a powerhouse. Initiating the grooming session, I held my breath, expecting my dog's usual resistance. However, to my amazement, she remained calm as I brushed through her fur. The canister, though seemingly small, efficiently traps the hair thanks to its spinning mechanism, alleviating the need for frequent emptying. What truly impressed me was the versatility of the de-shedding brush, effectively tackling both my Labrador and golden retriever's coats. Unlike other brushes that tug and tear, this one selectively targets the undercoat, ensuring a gentle grooming experience. With this pet vacuum, grooming has transformed from a dreaded chore to an enjoyable routine, occurring every few days rather than once a month. Not only did it ease my grooming woes, but it also contributed to salvaging my relationship, eliminating the hairy dilemma that once loomed over us.
Just received it today, and it's already a hit! Grooming our Golden was a breeze, and the amount of hair removed was impressive. Our dog acted like she was at a spa—definitely a win!
Amazing for keeping my golden doodle's hair trimmed! Despite being afraid of vacuums, he didn't mind this one at all. Worried about his hair texture, but this product worked wonders!
Absolutely love it!
Got fur tumbleweeds taking over your place? This it's a game-changer! Since our groomer raised prices, we switched, and wow! The vacuum sucks up all that extra fur, and no more daily vacuuming. Pups look clean and sharp, but wish the canister was bigger!
No paid ads here, just real talk. I was skeptical, but wow! This thing's a lifesaver. Bought it after seeing Tik Tok, and it's amazing! Highly recommend.
The product performs admirably. However, it's crucial to gradually acclimate your pet to the equipment before attempting to use it. We found success by initially running it on the low suction setting, allowing our pets to get accustomed to the sound and sensation. After a couple of sessions, we introduced the brush closer to them, gradually increasing the power to medium over the course of a week. Consistency is key; we used it daily on all four of our kitties. When it came to using the clipper attachment, we started with the tail, as it's the least intimidating area. We aimed to make the grooming process a positive experience, ensuring our kitties viewed it as a reward rather than something to fear. Grooming all four cats, particularly during winter when their coats are thicker, is time-consuming, taking several hours with 15-minute breaks between sessions. We prefer to leave the leg hair slightly longer for a more aesthetically pleasing look. While the product is easy to use overall, there are a few areas for improvement. The vacuum fills up quickly, necessitating frequent emptying, although the filters work effectively. Additionally, the hose could benefit from being at least 2 feet longer to allow for more distance between the noisy motor and the pet.
Suction is good and it makes very little noise.
This thing seriously works wonders! We have 4 large dogs, and it's been a game-changer. Reduced the dog hair tumbleweeds in our house drastically! Even used it on our horses🤭, and it was amazing. Animals were a bit unsure at first, but they've all gotten used to it. 😊 Only wish the canister was bigger....
Just pulled this out of the box, and it's amazing! Made grooming my 12-year-old papillon a breeze, and the vacuum sucked up the hair immediately. Also brushed my German Shepherds, who usually don't like vacuums, but they tolerated it well. Only downside is the canister fills up fast, but it's worth it.
Used it on my ragdoll cat, and it worked wonders. Not loud at all, and the vacuum feature leaves no mess. Highly recommend for all cat owners!
Great product!
If your dog sheds, you need this! So easy to use, and the vacuum feature contains most of the hair. Even my usually scared dog loves getting brushed with it, and the vacuum noise doesn't bother her at all. 🫶
I've tried numerous electric clippers for my two yorkies, but none compare to this product. The previous ones would work well once and then fail to cut properly, often causing nicks and uneven haircuts due to clogging with loose hair. But with this clipper, I achieved perfect, even cuts in under 30 minutes without any interruptions. The vacuum function is a game-changer, ensuring continuous cutting without the need to stop and clean the clippers. It's incredibly efficient; I didn't have any hair on me despite having one dog on my lap throughout the grooming session. The quiet operation is a plus, and the deshedding attachment helps dogs acclimate to the vacuum noise. The additional attachments, like the lint remover, are handy bonuses. It's no wonder this product has thousands of glowing reviews and nearly a perfect rating—it's simply outstanding.
Absolutely love this product! Instantly made a difference with my Shih Tzu bichon mix. My dog looks brand new. Definitely recommend for anyone looking to save money on grooming.
This kit's a lifesaver for grooming our golden retriever! The brush with suction is genius, and the noise is low. Wish the canister was bigger though; had to keep stopping to empty it with our thick-haired pup.
👍👍👍
I'm impressed with this grooming kit! The vacuum function is a lifesaver—it keeps the mess to a minimum.
I regret not purchasing this sooner. With a Shiba Inu sporting a thick undercoat that sheds incessantly, brushing became an endless chore. But this grooming tool has made the process quicker, easier, and tidier. While I do have to entice my pup with treats to stay still, just a few brush passes collect a remarkable amount of fur. The one-button vacuum effortlessly clears away the fur without the need for cleanup. It's quieter than my regular vacuum too. I wholeheartedly recommend it for any pet owner dealing with shedding.
This product works wonders! As a household with both cats and dogs, managing shedding and grooming used to be a hassle. But this machine has revolutionized our routine. It handles deshedding, trimming, and haircutting effortlessly, saving us frequent trips to the groomer and preserving our sanity amid the pet fur battle. If you're on the fence, just buy it—you won't be disappointed.
Love this grooming kit! ❤️❤️❤️ Makes trimming my pet's fur a breeze with its built-in vacuum. Plus, it's not loud, so my furry friend stays calm during grooming time.
Fantastic!
This grooming tool exceeded my expectations, especially on my challenging Lhasa Apso/Shih Tzu mix. Despite initial skepticism, it tackled his double coat effortlessly, reducing grooming time significantly. It pays for itself quickly and is a must-have for home groomers or owners of excessive shedders.
This grooming tool is a game-changer!
I have 5 pets and two of them have long hair. Managing shedding during winter was a struggle until I found this grooming tool. While my dog is sensitive to noise, the lowest vacuum setting worked well for trimming. The range of attachments is impressive, though a flea comb would be a valuable addition. Overall, it's a worthwhile investment for pet owners.
This grooming kit is a must-have! The built-in vacuum is a game-changer—it makes cleanup a breeze. And it's quiet, so my pet doesn't mind it at all.
This grooming kit is awesome! It's easy to clean and store, with good suction and minimal noise.
After owning this grooming kit for about two months, I can confidently say it's a game-changer compared to regular dog clippers. Our Maltese/Bichon mix's hair grows quickly, making frequent trips to the groomers costly. Using traditional clippers at home was messy and time-consuming until we invested in this vacuum grooming kit. The clippers and attachments perform excellently, while the vacuum efficiently sucks up all the trimmed hair, leaving no mess behind. Emptying the waste container is a breeze. If you're seeking a grooming kit that delivers precise cuts without the hassle of cleanup, this is the one for you. You won't regret it!
This grooming tool is an absolute game-changer! With four long-haired dogs, I was constantly struggling with grooming until I found this gem. Not only does it work wonders for brushing, but the clipper attachment is perfect for trimming their feet. It operates quietly, keeping my dogs calm, while the suction power efficiently gathers up loose hair without creating a mess. My only regret? Not purchasing it sooner!
This grooming kit was a Christmas present for my parents and their golden doodle, and it's been a game-changer for them. Despite the dog's feathery hair texture, the product glides through like butter, especially around tricky areas like behind the ears and the tail prone to knots. My mom can't stop raving about it!