SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
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Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
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For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
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RETURNS
Order cancellation
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Refunds
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*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm in the event biz, a lot of which has gone hybrid post-Corona, meaning streaming is a big deal. A solid PTZ camera is key for a pro look. Normally, I'd go for something high-end, but it's pricey. Not all gigs have the budget for that, so I started hunting in the more wallet-friendly zone and stumbled upon a great find. It had to be 4K, controllable over Ethernet, and PoE capable. This camera ticked all those boxes at a more digestible price point, so I decided to give it a whirl. It comes with all the trimmings: power adapter, wall mount with screws and anchors, a 3m USB-C cable that screws in for security, a remote (sans batteries), and an English manual. After unboxing, I hooked it up to power and a monitor via HDMI. It did a little spin to check its functions upon power-up, even flashing its IP address on the screen (192.168.1.205) for a hot second. Wanting to control it over Ethernet, I plugged it into my network, punched in the IP in my browser, and logged in (default login is admin/admin). The interface was straightforward, offering live feed on one side and settings on the other, covering everything from image tweaks to PTZ and preset configurations. You can save over 100 presets through the web, but the remote only handles 1-10, which is plenty for most. Adjustments include PT and zoom speeds, flipping the image for different mountings, and a slew of settings for brightness, saturation, and contrast, plus aperture and white balance adjustments. While it's not as silky smooth in motion as some higher-end models, this camera does its job well. Autofocus is a tad slower but gets there in the end. The image quality is surprisingly sharp for its price point, offering a ton of customization to boot. I also tested it as a webcam, connecting it via the included USB cable to my PC. Windows recognized it instantly, no driver dance required. The remote's essential for self-service in conference settings, though it does need a couple of AAA batteries. It can handle up to four cameras, with easy preset saving and selection. Be mindful when fiddling with USB modes, as the wrong setting gives you a black screen, but a quick hit of the “PTZ Reset” sorts it out. The remote's range is impressive, especially from the front, and it still manages from the sides, though the back is its weak spot. It outperforms other models in terms of distance and angle responsiveness. In summary, this camera is a champ for smaller video conferences where fluid motion isn't critical, thanks to its stellar video quality, easy remote control, and a suite of connections (screwable USB, HDMI, Ethernet). It's also a solid secondary camera for bigger setups due to its quality and connectivity options like Ethernet with PoE, RS485, and RS232. I'd argue it's the best bang for your buck in the PTZ market right now.
Got the 3X version first for streaming our church services online and was seriously impressed with how it just plugged in and played, and the video quality was a massive step up from our old webcam. But, having it up front wasn't ideal since the zoom couldn't reach from the back. We even had to place it in the front row, which the pastor wasn't too keen on, but he dealt with it. We used OBS Studio to run the feed from my laptop, adding our church logo to the broadcast, which looked pretty slick. Ended up upgrading to the 10X version so we could mount it at the back of the room. Since USB cables have their limits, I rigged it up with a 100-foot ethernet cable and a USB converter, and it worked like a charm. The remote control feature is super handy; you can switch between cams that are set to different codes, although it's all line-of-sight because it works on IR. The back sensor gets a bit blocked by the USB slot, though. Haven't really explored the other ways to control it. OBS makes switching between cameras smooth, giving our feed a more polished look. The remote's presets are a lifesaver for quickly changing views without messing around too much, especially since the camera moves slower and gets a bit noisy when zoomed in tight. The cameras auto-adjust to different lighting and focus, which is cool, but you can also tweak the focus yourself. The colors can look quite different between the two cameras depending on the background, like when the pastor moves in front of the whiteboard. Still figuring out if I can adjust that manually. Anyway, a guy from church liked the setup so much he bought the 3X off me for his business calls, and I didn't hesitate to get another 10X model. Really recommend this camera for its versatility and quality.
Grabbed a camera for my online classes, and it's been ace! The video and sound quality are top-notch, perfect for both work and school stuff. Super easy to connect to my computer, and the design is pretty sleek. Been using it every day without a hitch. Quality and functionality are bang on. The packaging was decent, and the seller was really helpful answering my questions. Totally worth it.
The 4K PTZ Camera we set up in our conference room is a hit. The clarity and detail it adds to our virtual meetings is amazing. Love the pan-tilt-zoom function; it's a breeze to adjust the view so everyone's in frame and crystal clear, which has really smoothed out our remote meetings. Installing it was no sweat, and it fits right in with the room's vibe. The autofocus keeps things sharp, even when there's a lot of movement, so we stay focused on the meeting. Threw in a couple of screenshots to show off how well the zoom works, really impressed with the quality during meetings. This camera's become crucial for us, making our video calls way better. Would totally recommend it to any business looking to up their video conferencing game.
I went for this camera for our small church's live streams, and it's been brilliant. The video quality is surprisingly good, and it syncs up with OBS without any fuss. The pan, tilt, and zoom functions are smooth, and the zoom doesn't degrade the image quality at all. Being able to preset camera angles on the remote is super convenient. The ceiling mount is solid and was easy to install. Super happy with this PTZ camera and would definitely suggest it if you're setting up over 15 feet away—just make sure to use a quality USB cable.
This camera was a steal compared to the quotes we got for our building. Sure, it's not a $5k camera, but for streaming live video, it's spot on. The zoom and movement are smooth enough, and the image quality is pretty good in our well-lit church. Low light might not be as great, but the presets are handy for switching views easily. For the price, it's a solid choice unless you absolutely need 4k or have a low-light setup. I'd buy it again in a heartbeat.
Had a bit of a hiccup with the camera moving too far left or right initially, but figured out it was just low batteries in the remote causing the issue. With fresh batteries, it's all good. The picture and zoom are decent, and the video quality is solid for using it as a webcam hooked up to a PC.
Picked this camera up for my Zoom meetings, and it's been fantastic. The design is really neat, and the image quality is sharp. Setting it up and connecting to my laptop was straightforward. My first time buying a conference camera and the seller was really helpful with my questions. Highly recommend it.
Had a couple of issues at the start, but the company was super helpful and got everything sorted. Now it works great.
Was a bit skeptical with so few reviews and our tight budget, but this PTZ camera has been a great find for our church. The 10x zoom does the job well, and the remote is pretty intuitive. The presets are useful, and the mounting hardware feels sturdy. The only real issue is it doesn't handle contrast well, like sunlight on the pulpit washes out the bright areas. But under artificial light, it's perfect. For any church looking into starting streaming without spending a ton, this camera's a good bet. Plus, it was recognized by OBS right away.
We've been using this camera for a few months now in our church for streaming through OBS Studio. The ability to set and choose from programmable positions and zoom levels has been exactly what we needed. My only gripe is wishing for slower transition speeds, but at this price, it's a minor thing we can overlook.
This UHD conference camera's got some seriously good video quality, and the autofocus is quick as lightning. Tenveo's nailed it, easily a five-star gadget in my book. It's ace at catching details super quick, even when the lighting's not great, making you look awesome. Been using it for my YouTube stuff and live video gigs, and it's been a dream. Tried out a bunch of other webcams before, some with pretty hefty price tags, but none of them come close to how easy this one is to use or the quality I get straight out of the box. Usually have to fiddle with auto exposure and white balance settings on other cams, but this one? Perfect from the get-go. Love messing with the settings when I'm after a specific vibe, but honestly, hardly ever need to. Solid value for the money, for sure.
This camera's been in use at our small church for a couple of months. The zoom presets are handy, really easy to plug and play. The remote control works well from across the room, and the video quality is sharp.
We use this to stream a weekly awards ceremony to another building, showing it on an 85" TV. The video image is clear and carries across well.
Needed a solid camera for my home office for virtual learning sessions. I make use of several of the 10 presets regularly. It's high-quality and straightforward to use. Worth the investment for sure.
This camera works great, no fuss at all.
It's incredibly versatile, great for solo videos without that awkward close-up distortion and zooms out far enough for group shots or to focus on a presentation. The remote-controlled presets make it easy to switch views. Simple to set up and start using right away.
So we've snagged ourselves a couple of these cameras already and are actually thinking about grabbing another one. Really happy with what you get for the price, honestly. The image quality is way better than you'd expect from a budget PTZ camera. Been using it with OBS 16.2, and the in-camera control features are pretty sweet – you get to mess with zoom, tilt, pan, saturation, brightness, and a bunch more. Plus, managing more than two cameras at once is a breeze with these features.
If video calls or streaming is your thing, you gotta check this camera out. The 4K UHD quality is so crisp, it feels like you're right there in the room. Every tiny expression is crystal clear. And with 12x optical zoom plus super easy pan-and-tilt, it's a game-changer. Tired of grainy or laggy video? This will sort you right out. Just a heads up though, it's for inside use only and doesn't come with audio. Pair it with a decent mic, though, and you're golden. Works like a charm with Zoom and Skype. Big recommend from me.
Got this camera with a coupon and man, it's a steal. Super happy with the quality. Focusing is a breeze, and the zoom? Smooth as butter, gets right into the nitty-gritty details. Solid five stars from me. Did a bit of googling and turns out this brand won the Reddot in 2023? Makes sense now.
Honestly, this might just be Tenveo's best thing yet. Setting it up with the remote wasn't too tricky. It's got an RJ45 streaming interface and supports PoE power, so we mainly use it for streaming events and the odd video conference here and there. Quality's been top-notch, and design-wise, it stands out from other PTZ options. Haven't run into any issues.
This Tenveo 4K conference camera has totally changed up my Skype meetings. The clarity's unreal and hooking it up with just a simple cable blew my mind. Drivers got installed on their own, just plugged it into my laptop, and bam, ready to go. The PTZ feature is wicked for when I need to show stuff, and having manual control with the remote is a nice touch. There are a ton of features on the remote I'll probably never use, but hey, it's cool to have options.
The IR features on both sides were the clincher for me. Super sharp focus and clarity.
Quality camera
Top-quality stuff here. The camera moves super smoothly. Comes with a manual, and setup is a breeze. Works with pretty much any device you can think of - TV, computer, you name it. The remote's handy too. It's a solid piece of kit, sits stable on the desk, and the image and video quality are just brilliant. Wide-angle shots are a piece of cake. Great for conferences or even just at home. Definitely worth the price, a satisfying purchase all around.
The image quality is really sharp, and I'm digging the design. Optical zoom, panning, tilting - all done electronically and super smooth. It's been incredibly user-friendly, even for someone not too tech-savvy like me.
This camera's practically got it all, making it a solid pick if you're hunting for a PTZ camera. We needed one for broadcasting our club's games, and it's really lived up to the hype. There's still a bunch of testing I want to do, but from what I've seen so far, the performance is top-notch. It's a breeze to connect via USB and pairs well with OBS and other broadcasting software right out of the box, no installation required. It comes loaded with everything you need to get going – a wall mount, screws, a solid 3 m USB 3.0 cable that screws in so it won't pop out accidentally, and a remote (just a heads up, it doesn't come with AAA batteries, but that's hardly an issue). Everything about it screams quality, from the build to the packaging. It's a purchase I'd recommend in a heartbeat. I've already put up a 1080 60fps video sample. While the manual doesn't mention it supporting a 1080 60fps output, the footage looks smoother, and I haven't noticed any dip in quality. The video I uploaded is in 1080p since that's what I broadcast at, and I'm hoping this review sheds some light for those unsure about which camera to get for live streaming. I'm working on a mini-review of the camera for our YouTube channel, Oiangu Pilota Elkartea, so stay tuned for that.
Dropping the same cash as you would on a TopGamma webcam, you get something that's pretty sweet with this camera. The picture quality and zoom are solid, although it's a tad on the dark side. You can tweak a bunch of settings using the control panel, which is a plus. The only bummer is you can't fully power it down; it just hangs out in standby mode instead of turning off completely.
Pulling this camera out of the box, I was hit with how premium it felt and the sleek, minimalist look really stood out to me. Been using it for a couple of days now, and it's legit exceeding my expectations. The 4k is crisp, the zoom is on point, and it's super straightforward to use. Just hook it up to your computer and boom, you're all set. It's idiot-proof and exactly what I've been looking for. The extras in the box like the USB A to C cable with a security screw and the wall mount are top-notch too. I've already got the mount set up and it's working great. All up, this product is a winner and I'm all about recommending it!
Calling this thing a webcam hardly does it justice. I won't lie, the price tag had me sweating a bit. But then I caught it on sale and decided to jump on it. And seriously, there hasn't been a single scenario it hasn't been up to the task. Whether it's video conferences, one-on-ones, or online training sessions, the 4K and 12x zoom are killer. The AI focus and high-quality remote with all the features you need just make the whole deal even sweeter. The quality stays crisp whether you're moving around or staying still. It's super user-friendly, comes with everything you'd expect like USB 3 cables, power supply, and a wall mount. You get to play around with all the settings right from the get-go to make sure the output is just how you want it. Plus, the build quality is obvious the moment you unbox it. Would totally buy it again.
This camera is a solid pick. The video quality is top-notch, and the presets for big meetings are clutch. The zoom capability is legit too.
So here's the scoop: I'm in charge of live streaming for a sports club and have been on the hunt for the right camera. I've tried a bunch, like GoPros and KI Gimbals, but decided it was time to level up to a PTZ camera. This camera caught my eye. Right out of the box, the build quality was impressive—lots of metal parts, which is not what you'd expect at this price point. Made a great first impression. Getting it set up was a breeze. Hooked it up to the power and connected it to my computer via USB-C. Got it working with OBS Studio right away. I'm running it with the included USB-C cable, which screws into the camera for a secure connection, along with an active extension and a LAN cable for PoE. Technically, you could use it as an IP camera, but with how I move around, USB-C is more convenient. I can control the camera from my computer with some third-party software, which lets me preset positions and control them with a stream deck during live streams—huge plus. The remote that comes with it does the job for saving and recalling positions, but using a Streamdeck makes things easier. I handle the manual movements with the remote. You can tweak the movement and zoom speed, which is nice. Even though the camera supports 4K, I stick to 1080p for my streams to keep the data use manageable. This is my first go with a PTZ camera, and I'm totally sold on the value it adds over a static setup.
Been giving this camera a run for its money in zoom conferences, and I gotta say, I'm all in! The clarity is next level, even when other cams just give you that grainy mess. The zoom, plus the 360° and up-and-down panning are on point, though there's a tiny lag sometimes. Occasionally, it takes a sec to refocus or gets a bit jittery, but considering the price, griping about that feels kinda petty. I mean, you'd usually drop a few grand for anything better, and I'm not even sure those pricier models would outdo this one. Honestly, this camera's a blast to use and the quality of the images is just mind-blowing. How do you even get this kind of bang for your buck? I'd slap a 7 out of 5 on the value for money if I could. Totally recommend snagging one for yourself. Oh, and a heads-up: the remote's set to "inverted" out of the box (left is right, right is left). Just hold down the L/R Set button for 10 secs to switch it.
On the hunt for an extra cam for our shows, I stumbled upon the TENVEO-VL12U. Just like its predecessor, it's a winner, but now we're talking 4K goodness. The build quality's even better than before. It's got all the hookups we need: HDMI, RJ45, USB-C, you name it (+ RS232 and more). Comes with everything: wall mount, screws, plugs, a power adapter, USB 3.0 cable, a remote, and even a lens cap. Hard to beat what you're getting for the price. I'm all in on this cam, handing it a solid 5 stars. It's a beast!
In my quest for a 4K PTZ cam, I ended up checking out the TENVEO-VL12U and, wow, what a pleasant surprise! It ticks all the boxes for me—build and function-wise. It's loaded with ports like HDMI, RJ45, USB-C, RS232, and RS485. Feels like a premium piece right out of the box. Plus, it comes packed with all the extras: wall mount, screws, plugs, power supply, USB 3.0 cable, remote, and a lens protector. For the price, you're not gonna find a better 4K PTZ camera. Giving it a well-deserved 5 stars. Top-notch!
This camera is a game-changer, full-on 4K. Planning to use it for my Instagram kitchen product vids. The cool part is setting my shots in advance and just hitting the remote when it's go-time. Super stoked to kick things off!
TENVEO's really outdone themselves this time. I had a pretty good run with one of their older models, but this new cam has stepped things up a notch for me.
Tenveo has really hit the nail on the head with this one. Setting it up was a breeze, especially appreciating the RJ45 for streaming and PoE support. It stands out in design and performance among PTZ cameras, making it a go-to for our varied streaming and conferencing needs without a single hiccup.
Grabbing this camera on a deal was a no-brainer. The focus and zoom functionality are incredibly smooth, diving into details with ease. It's earned a solid spot in my tech arsenal, backed by its Reddot award in 2023.
For anyone deep into video calls or streaming, this 4K UHD camera is a must-have. The clarity is astonishing, bringing a lifelike quality to every frame. The 12x optical zoom and pan-and-tilt capabilities transform your video presence. Pair it with a good mic, and you’ve got a professional setup ready for Zoom, Skype, and beyond.
Excellent quality
The UHD quality of this conference camera blew me away, with autofocus that snaps to precision quickly. It’s a standout for Tenveo, making every detail in my video projects pop, even in less-than-ideal lighting. Transitioning from other webcams, this one has set a new standard in ease of use and out-of-the-box quality, saving me from the usual setup hassles. Definitely a value-packed choice for creators.
We’ve already picked up a couple of these cameras and are eyeing a third. The value for the price is unbeatable. Image quality surpasses expectations, and integrating with OBS 16.2 has unlocked even more features like in-camera adjustments for zoom, tilt, pan, and more. Managing multiple cameras is seamless, a testament to its quality.
Its versatility shines, especially for solo projects without the weird close-up look or for group settings. The remote's presets are a breeze, making it easy to switch shots. Setting up was straightforward, enhancing my video production significantly.
This camera has been hassle-free from the get-go, fitting perfectly into my video setup without any issues.
Needed a reliable camera for my home office to support virtual learning, making regular use of the 10 presets for different teaching angles. It’s high-quality, user-friendly, and a solid investment for my professional setup.
We've started streaming our weekly award ceremonies to another building, displaying it on a large TV. The clarity of the video transmission is impeccable, ensuring a great view for everyone.
Love it
After a couple of months using this camera in our small church, its ease of use, particularly the zoom presets and plug-and-play functionality, has been a blessing. The remote control effortlessly operates from anywhere in the room, maintaining crisp video quality throughout.
Our church has been streaming with this camera for several months, making extensive use of its programmable positions and zoom for our services. It's been nearly perfect, save for wishing the transitions could be a tad slower. Yet, for its price point, it's a minor quibble in an otherwise stellar performance.
Despite initial reservations due to a limited budget and sparse reviews, this PTZ camera has been a fantastic addition to our church streaming setup. The 10x zoom performs admirably, and the intuitive remote control simplifies operation. Installation was straightforward, and the build quality feels robust. Its performance under artificial lighting is exceptional, though it does struggle a bit with natural light contrasts. For churches looking to dive into streaming without breaking the bank, this camera is a wise choice, easily recognized and integrated with OBS.
Had a rocky start with setup issues, but customer support was phenomenal, guiding me through to a fully functional setup. Now, it's working flawlessly, enhancing my video communication significantly.
For my Zoom meetings, this camera has been a game-changer. Sleek design and superior image clarity have made my video calls much more professional
Initially, the camera tended to drift too far left or right, but it turned out to be a simple fix with just replacing the remote's batteries. The image and zoom quality are more than adequate, offering solid video for PC connections. It's become a reliable tool for my online communications.
I like it. The zoom and pan features are impressively smooth, and the video quality holds up well in our brightly lit venue.
Nice quality camera
On a tight budget for our small congregation's live streams, this camera was a godsend. The video quality far surpassed my expectations, meshing perfectly with OBS without any headaches. The pan, tilt, and zoom controls are smooth as silk, preserving image quality at all levels of zoom. The preset camera angles on the remote have been a huge time-saver. The ceiling mount was straightforward to install, and overall, I'm thrilled with the purchase. For anyone streaming from a distance, this is the camera to get—just pair it with a top-quality USB cable.
great
Our conference room got a major upgrade with the 4K PTZ Camera, turning our virtual meetings around with its sharp clarity. The pan-tilt-zoom functionality makes framing the team effortless, enhancing our remote communication significantly. Setup was a breeze, blending seamlessly with the room's aesthetics. The autofocus feature keeps up with the pace, ensuring we're always in focus, even when moving around—a couple of screenshots I've taken attest to the zoom and quality in action. It's become an indispensable tool for our video calls, highly recommended for any team looking to elevate their conferencing setup.
Picked up a Tenveo cam for my online tutoring sessions, and it's been absolutely stellar. Crystal clear video and audio make it perfect for both teaching and meetings. Hooks up to my laptop without any hassle, and the sleek design doesn’t hurt either. Been a daily driver without any issues. Packaging was solid, and the customer service was on point with their quick responses. Totally feel it’s been worth every penny.
Snagged the 3X version for our church broadcasts and was instantly sold on it. Plug it in, and off you go—massive upgrade from the old cam we had. Initially, it had to sit front and center, not ideal because of the zoom limitations. Ended up putting it in the front row, which wasn’t exactly the pastor's favorite setup. Running the feed through OBS Studio from my laptop and adding our church logo to the stream really polished the look. Eventually, switched to the 10X for its better zoom, setting it up at the back with a long ethernet cable and a USB adapter to make it work. The remote control makes it easy to switch views, even though it's IR-based and gets a bit finicky with the USB slot in the way. Still exploring control options, but so far, OBS integration has been seamless for switching shots, despite some slow and noisy zooming on tight shots. The auto-adjust features for lighting and focus are pretty neat, though color consistency is a bit off between cams. A fellow churchgoer bought the 3X for his business after seeing it in action, and I didn’t think twice about grabbing another 10X. Highly recommend it for its adaptability and quality.