SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of saphyr.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of saphyr.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I recently bought this car charger, and it has exceeded my expectations in every way. As someone spends a lot of time on the road for work, having a reliable charger is essential. The dual USB ports are incredibly useful because I can charge both my phone and GPS device at the same time without any issues. The charging speed is impressive; my devices reach full battery much faster than with other chargers tried. One feature that stands out is the digital display—it’s so convenient to see exactly how much power each device is getting in real-time. The build quality feels robust, yet it's compact enough not to get in the way or clutter up my dashboard. It's clear that a lot of thought went into designing this product for ease of use and efficiency. Plus, it fits snugly into my car's socket without any wobbling or disconnects even on bumpy roads. Overall, I'm extremely satisfied with this purchase and would highly recommend it to anyone looking for a dependable car charger.
this charger is a lifesaver, it charges my phone super fast and the digital display is so handy to check the battery level. i love how compact it is
I was pleasantly surprised by how well this car charger performs. The dual USB ports are incredibly convenient, allowing me to charge both my phone and tablet simultaneously without any drop in speed. The digital display is a fantastic feature that lets me monitor the charging status easily. It's sturdy, compact, and fits perfectly into my car's socket. I highly recommend it for anyone needing reliable on-the-go charging.
The dual USB ports are perfect for long road trips with kids. Both devices charge quickly and efficiently, plus the sleek design fits perfectly in my car socket.
recommend
Charges quickly, digital display is a nice touch. Perfect for my daily commute.
Absolutely love this car charger! It charges both my phone and tablet super fast. The digital display is a great feature, making it easy to see the charging status. Compact design fits perfectly in my car without any hassle.